Fenergo Subprocessors
Fenergo provides SaaS client lifecycle management and regulatory compliance software for financial institutions. Its Trust Center discloses security, privacy, and compliance practices including subprocessor details.
- Subprocessors
- 9
- Locations
- 19
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services, Inc. ↗ | Cloud Infrastructure | Critical cloud hosting and platform services for Fenergo SaaS. |
 United States
 Canada
 European Union
 Singapore
UAE
or Australia (customer-selected region)
|
Customer Personal Data |
| Elastic International BV ↗ | Search | Search engine (Elasticsearch Service) for Fenergo SaaS, applicable only when Transaction Monitoring is purchased. | EU or US based on selected AWS region | Customer Personal Data |
| Okta Inc. ↗ | Authentication | Identity provider as a service (Auth0 Service) for Fenergo SaaS, applicable only when the Fenergo portal is purchased. |
European Union
US or Australia based on selected AWS region
|
Customer Personal Data - User authentication profile only |
| Sinch AB ↗ | Communications | Platform specific email notifications (Mailgun Service) for Fenergo SaaS where email notifications are in use. | EU or US based on selected AWS region | Customer Personal Data - Business contact information & content of the email notification |
| Atlassian Pty Ltd ↗ | Productivity | Customer support ticketing platform (Jira Service) for Fenergo SaaS. |
Data hosted in multiple locations (US
Canada
EEA
 United Kingdom
AU
 Brazil
Singapore
 South Korea
 India
J
|
Relationship Data (i.e., name, email, contact number) |
| Gainsight, Inc. ↗ | Customer Success | Product experience platform (analytics and adoption) for Fenergo SaaS. |
European Union
|
Relationship Data (i.e., name, email), Usage data (i.e., Unique IDs) |
| Trustwave Holdings Limited ↗ | Security | Security monitoring and advanced threat detection for Fenergo SaaS. |
EU - data stored in the EU
employees operate out of Canada
United States
European Union
United Kingdom
|
Service logs (including IP addresses) |
| Microsoft Corporation ↗ | Cloud Infrastructure | Security monitoring tool (Sentinel Service) for Fenergo SaaS. |
European Union
|
Service logs (including IP addresses) |
| Intercom R&D Unlimited Company ↗ | Customer Support | Customer facing conversational AI assistant & support ticketing system (phased replacement for Atlassian Jira) for Fenergo SaaS. |
European Union
|
Relationship Data, i.e., name, email, contact number - No Customer Personal Data should be included in prompts |
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