EmpathyC Subprocessors
EmpathyC analyses customer conversations to measure quality and surface customer insight. The page describes its conversation quality analysis, so this sentence is taken from it.
- Subprocessors
- 9
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud infrastructure, compute, storage and networking | – |
| Vercel | Cloud Infrastructure | Frontend hosting and content delivery | – |
| OpenAI | AI | Conversation quality analysis using GPT models | – |
| Anthropic | AI | Conversation quality analysis using Claude models | – |
| AI | Conversation quality analysis using Gemini models (Gemini API) | – | |
| Stripe | Payment Processing | Payment processing, subscription billing and payment method storage | – |
| Resend | Transactional email delivery (account notifications, billing alerts, support communications) | – | |
| Intercom | Customer Support | Customer support and messaging platform | – |
| Amplitude | Analytics | Product analytics and insights | – |
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