EmpathyC Subprocessors

EmpathyC analyses customer conversations to measure quality and surface customer insight. The page describes its conversation quality analysis, so this sentence is taken from it.

Analytics empathyc.co
Subprocessors
9
Categories
6
Last scanned

9 subprocessors

Name Category Purpose Location
Amazon Web Services Cloud Infrastructure Cloud infrastructure, compute, storage and networking –
Vercel Cloud Infrastructure Frontend hosting and content delivery –
OpenAI AI Conversation quality analysis using GPT models –
Anthropic AI Conversation quality analysis using Claude models –
Google AI Conversation quality analysis using Gemini models (Gemini API) –
Stripe Payment Processing Payment processing, subscription billing and payment method storage –
Resend Email Transactional email delivery (account notifications, billing alerts, support communications) –
Intercom Customer Support Customer support and messaging platform –
Amplitude Analytics Product analytics and insights –
November 6, 2026
+9 added
  • + Amazon Web Services (Cloud Infrastructure)
  • + Vercel (Cloud Infrastructure)
  • + OpenAI (AI)
  • + Anthropic (AI)
  • + Google (AI)
  • + Stripe (Payment Processing)
  • + Resend (Email)
  • + Intercom (Customer Support)
  • + Amplitude (Analytics)