Dubber Subprocessors

Dubber is a cloud-based call recording and voice AI platform providing conversation recording, transcription, and insights services for businesses.

SaaS / Cloud Communications / Voice AI dubber.net
View source page Companies using Dubber 1
Subprocessors
6
Locations
24
Categories
5
Last scanned

6 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services (AWS) ✓ Cloud Infrastructure Provides processing, storage, and network services; also Speech to Text processing and Language Models for Dubber Premier, Dubber Insights, and Dubber Insights Plus. Australia Japan Singapore (APAC) United Kingdom Ireland Germany (EMEA) United States Canada (NALA) Customer personal data, call recordings, transcriptions, and insights data
Microsoft Corporation ✓ Cloud Infrastructure Provides Azure Cloud Services for processing, storage, and network services; also Cognitive Services (Speech & Natural Language Processing) in connection with Microsoft Teams usage. Australia (APAC) North Europe UK South Germany West Central (EMEA) USA (NALA) Customer personal data, call recordings, transcriptions, and network data
Rev.com, Inc. Transcription Speech to Text processing for Dubber Premier, Dubber Insights, and Dubber Insights Plus. United States EU (Germany) (APAC) EU (Germany) (EMEA) USA (NALA) Audio recordings for transcription
Wipro Limited Customer Support First line technical platform support, 24x7 platform and application support capability, incident response, and escalation to development teams. India Singapore Australia Customer data in very limited circumstances on a need-to-know basis solely for providing IT services
Boomi, LLC Integration Cloud API Management SaaS used to secure Dubber API services; no data from API calls is seen or processed by Boomi. Traffic geo-routed from requester location (APAC European Union United Kingdom NA) No customer data is seen or processed by Boomi
Mailgun Technologies, Inc. Email Delivers service emails to Dubber customers. USA (APAC NALA) Germany Belgium (EMEA) Email routing and content data of UK/EEA end users, including contact lists and email content

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