Dubber Subprocessors
Dubber is a cloud-based call recording and voice AI platform providing conversation recording, transcription, and insights services for businesses.
- Subprocessors
- 6
- Locations
- 24
- Categories
- 5
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services (AWS) ✓ | Cloud Infrastructure | Provides processing, storage, and network services; also Speech to Text processing and Language Models for Dubber Premier, Dubber Insights, and Dubber Insights Plus. |
 Australia
 Japan
Singapore (APAC)
 United Kingdom
 Ireland
Germany (EMEA)
 United States
Canada (NALA)
|
Customer personal data, call recordings, transcriptions, and insights data |
| Microsoft Corporation ✓ | Cloud Infrastructure | Provides Azure Cloud Services for processing, storage, and network services; also Cognitive Services (Speech & Natural Language Processing) in connection with Microsoft Teams usage. | Australia (APAC) North Europe UK South Germany West Central (EMEA) USA (NALA) | Customer personal data, call recordings, transcriptions, and network data |
| Rev.com, Inc. | Transcription | Speech to Text processing for Dubber Premier, Dubber Insights, and Dubber Insights Plus. |
United States
EU (Germany) (APAC)
EU (Germany) (EMEA)
USA (NALA)
|
Audio recordings for transcription |
| Wipro Limited | Customer Support | First line technical platform support, 24x7 platform and application support capability, incident response, and escalation to development teams. |
 India
 Singapore
Australia
|
Customer data in very limited circumstances on a need-to-know basis solely for providing IT services |
| Boomi, LLC | Integration | Cloud API Management SaaS used to secure Dubber API services; no data from API calls is seen or processed by Boomi. |
Traffic geo-routed from requester location (APAC
 European Union
United Kingdom
NA)
|
No customer data is seen or processed by Boomi |
| Mailgun Technologies, Inc. | Delivers service emails to Dubber customers. |
USA (APAC
NALA)
 Germany
Belgium (EMEA)
|
Email routing and content data of UK/EEA end users, including contact lists and email content |
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