Devotel Subprocessors
Devotel operates Orbit, a CPaaS communications platform offering SMS, Voice, WhatsApp, RCS, Email and AI agents under one API for brands. It is a UK-based communications platform provider (Devotel UK LTD, registered in England & Wales).
- Subprocessors
- 15
- Locations
- 7
- Categories
- 9
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Anthropic ↗ DPA | AI | Large-language-model inference for AI agents, classifiers and Orby in-product assistant. |
|
content, metadata |
| Google Cloud Platform ↗ DPA | Cloud Infrastructure | Production compute (GKE), managed Postgres (Cloud SQL), object storage (GCS), Secret Manager, Cloud Build and observability. | EU (europe-west1 Belgium) with cross-region replica in europe-west2 (London) | account, content, metadata, telemetry |
| Clerk ↗ DPA | Authentication | User authentication, session management, multi-factor authentication and organization membership. |
|
account, auth |
| Stripe ↗ DPA | Payment Processing | Payment processing, subscription billing, invoice generation and tax computation. Cardholder data never traverses Orbit systems. |
|
billing |
| Telnyx ↗ DPA | Communications | Inbound SMS and voice termination on DIDs purchased from Telnyx. Outbound traffic does not flow through Telnyx. |
|
metadata, content |
| DIDWW ↗ DPA | Communications | Inbound voice and SMS termination on DIDs purchased from DIDWW. Outbound traffic does not flow through DIDWW. | EU (Latvia) | metadata, content |
| Twilio ↗ DPA | Communications | One-shot import path only, used at customer request to migrate phone numbers and historical message data into Orbit. No live traffic. |
|
metadata |
| Deepgram ↗ DPA | AI | Real-time speech-to-text transcription for voice agents and call recordings. |
|
content |
| Cartesia ↗ | AI | Low-latency text-to-speech synthesis for voice agents. |
|
content |
| ElevenLabs ↗ DPA | AI | High-quality text-to-speech synthesis for voice agents (alternate provider). |
|
content |
| PostHog ↗ DPA | Analytics | Product analytics, session replay (opt-in) and feature-flag evaluation. PII-redaction enabled by default. | EU (Frankfurt) | telemetry |
| Sentry ↗ DPA | Monitoring | Application error and performance monitoring. PII scrubbed before transmission. |
|
telemetry |
| Resend ↗ DPA | Outbound transactional and platform-managed marketing email delivery. |
|
content, metadata | |
| Meta Platforms (WhatsApp Cloud API) ↗ DPA | Communications | WhatsApp Business Cloud API for inbound and outbound WhatsApp messaging. Tenants connect their own WABA (BYO). |
|
content, metadata |
| Qdrant Cloud ↗ DPA | Database | Vector database for retrieval-augmented generation (RAG) over agent knowledge bases. Chunk content encrypted at rest. | EU (Frankfurt) | content |
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