Devotel Subprocessors

Devotel operates Orbit, a CPaaS communications platform offering SMS, Voice, WhatsApp, RCS, Email and AI agents under one API for brands. It is a UK-based communications platform provider (Devotel UK LTD, registered in England & Wales).

Communications (CPaaS/SaaS) devotel.io
Subprocessors
15
Locations
7
Categories
9
Last scanned

15 subprocessors

Name Category Purpose Location Data processed
Anthropic ↗ DPA AI Large-language-model inference for AI agents, classifiers and Orby in-product assistant. United States content, metadata
Google Cloud Platform ↗ DPA Cloud Infrastructure Production compute (GKE), managed Postgres (Cloud SQL), object storage (GCS), Secret Manager, Cloud Build and observability. EU (europe-west1 Belgium) with cross-region replica in europe-west2 (London) account, content, metadata, telemetry
Clerk ↗ DPA Authentication User authentication, session management, multi-factor authentication and organization membership. United States account, auth
Stripe ↗ DPA Payment Processing Payment processing, subscription billing, invoice generation and tax computation. Cardholder data never traverses Orbit systems. United States EU (multi-region) billing
Telnyx ↗ DPA Communications Inbound SMS and voice termination on DIDs purchased from Telnyx. Outbound traffic does not flow through Telnyx. United States EU (multi-region) metadata, content
DIDWW ↗ DPA Communications Inbound voice and SMS termination on DIDs purchased from DIDWW. Outbound traffic does not flow through DIDWW. EU (Latvia) metadata, content
Twilio ↗ DPA Communications One-shot import path only, used at customer request to migrate phone numbers and historical message data into Orbit. No live traffic. United States metadata
Deepgram ↗ DPA AI Real-time speech-to-text transcription for voice agents and call recordings. United States content
Cartesia ↗ AI Low-latency text-to-speech synthesis for voice agents. United States content
ElevenLabs ↗ DPA AI High-quality text-to-speech synthesis for voice agents (alternate provider). United States content
PostHog ↗ DPA Analytics Product analytics, session replay (opt-in) and feature-flag evaluation. PII-redaction enabled by default. EU (Frankfurt) telemetry
Sentry ↗ DPA Monitoring Application error and performance monitoring. PII scrubbed before transmission. United States telemetry
Resend ↗ DPA Email Outbound transactional and platform-managed marketing email delivery. United States content, metadata
Meta Platforms (WhatsApp Cloud API) ↗ DPA Communications WhatsApp Business Cloud API for inbound and outbound WhatsApp messaging. Tenants connect their own WABA (BYO). United States global content, metadata
Qdrant Cloud ↗ DPA Database Vector database for retrieval-augmented generation (RAG) over agent knowledge bases. Chunk content encrypted at rest. EU (Frankfurt) content

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