Crisis24 Subprocessors

Crisis24 provides actionable risk management, global security operations, travel security, and critical event management services as part of GardaWorld.

Security and Risk Management crisis24.com

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Subprocessors: 44
Locations: 13
Categories: 22
Last scanned: Nov 10, 2026

44 subprocessors

Name	Category	Purpose	Location	Data processed
Aegis Worldwide (Australia) Pty Ltd	Outsourcing	Crisis24 24/7 Global Operations Centre, customer service and support, and global executive protection services	Australia	Name, Email, Phone, Address, Geolocation, Nationality, Date of Birth, Passport Number, health information, Message content, PNR, Travel Data, Business unit
Amazon Web Services ↗	Cloud Infrastructure	IaaS/PaaS provider, hosting, backup, and cloud contact center telephony	United States Ireland Germany Luxembourg	Name, Email, Phone, Address, Geolocation, Message content, PNR, Travel Data, Company, Nationality, Date of Birth, Passport Number, voice recordings, message metadata
Babble Telephony ↗	Communications	Cloud contact center services, customer service and support software	United Kingdom	Name, email, location, details of case, passport, date of birth, company, employee ID, general communications, voice recordings, message metadata
Brightlink Communications, LLC (NUSO) ↗	Communications	Outbound and inbound phone calls for mass notifications	United States	Phone Number, Name, Message Content, Custom fields
DataDog ✉	Monitoring	Product usage and crash analytics	United States	Device ID, User ID, IP address
DeepL ✉	AI	Translation services	Germany	PII data included in Mass Notification Message Content (if translated)
eFax (Consensus Cloud Solutions, LLC) ✉	Communications	Fax notifications	United States	Phone numbers, Name, Job Title, Employee ID, Custom fields, message content
Go2UNO ✉	Communications	Outbound phone calls for mass notifications	United States	Phone Number, Name, Message Content
Google ↗	Cloud Infrastructure	Firebase push notifications, Google Map and Location APIs	United States	DeviceID, Name, Job Title, Employee ID, Custom fields, message content, User IP Addresses, Address location
Infobip ✉	Communications	Two-way SMS messaging service	United States United Kingdom	Phone numbers, Name, Job Title, Employee ID, Custom fields, message content
Intellipeer ✉	Communications	Outbound phone calls for mass notifications	United States	Phone Number, Name, Custom fields, Message Content
Jira (Atlassian) ✉	Developer Tools	Customer support and ticketing system	United States Australia	Name, email, phone, company, message content
Litmos ✉	Education	eLearning provider	United States	Name, Email address, company
Mailchimp (Intuit) ↗	Email	Email messaging provider	United States	Name, Email address, Phone number, Job Title, Employee ID, Custom fields, Travel data, email message and message metadata
Microsoft Corporation ↗	Cloud Infrastructure	Productivity and email services, SharePoint, Teams	United States	Data could include personal information categories found in any other information system
OVHcloud	Cloud Infrastructure	Travel data storage and processing, hosting and backup providers	France	Name, Email, Phone, Address, PNR, Travel Data, Company, Nationality, Date of Birth, Passport Number
PASS Consulting Group ✉	Consulting	Travel data management services	Germany	Name, email, phone, company, business units, travel data
Peerless (part of Infobip) ✉	Communications	Outbound phone calls for mass notifications	United States	Phone Number, Name, Message Content
Piratel ✉	Communications	Outbound phone calls for mass notifications	United States	Phone Number, Name, Message Content
Pushy LLC ✉	Push Notifications	Push notifications	United States	DeviceID, Name, Message Content
reCAPTCHA (Google) ↗	Security	Website security and fraud prevention	United States	IP Address, Browser and DeviceID, mouse movements
Salesforce ✉	CRM	Global Operations Centre case tracking, customer service and support software	United States Sweden	Name, email, location, details of incident, passport, date of birth, company, employee ID, business unit, geolocation, message content
ServiceNow ✉	IT Service Management	Customer service and support software for email and chat ticketing system	United States	Name, email, phone, geolocation, message content
Signal LLC ✉	Communications	Global Operations Centre communications (at user request)	United States	Phone, message metadata
Sinch ✉	Communications	Two-way SMS messaging service	United States Ireland Sweden Australia Brazil Canada	Phone number, Name, Message content
Telnyx ✉	Communications	Outbound phone calls for mass notifications, SMS and text to speech messaging	United States Ireland European Union	Phone Number, Name, Message Content, Voice Recordings, emails
Traxo, Inc. ✉	Travel	Travel data email parsing engine, integrated email parsing software	United States	Name, email, travel data, Email itineraries for conversion into PNRs
Trondent Development, Corp. ✉	Consulting	Travel data management services	United States	Name, email, phone, company, business units, travel data
Twilio ✉	Communications	Text to speech messaging provider, email, SMS, WhatsApp	United States Ireland	Phone number, Name, message metadata, Phone, Email
USA Digital ✉	Communications	Outbound phone calls for mass notifications	United States	Phone Number, Name, Message Content
Usercentrics ✉	Privacy	Cookie consent management service	Germany Belgium	Consent data, Device data, IP address, Geographic location
WalkMe ✉	Product	Digital adoption software	United States	IP address, Geographic location
WhatsApp	Communications	Global Operations Centre communications, mass notification channel (at user request)	United States	Phone, message metadata
Zendesk, Inc. ✉	Customer Support	Customer support software	United States	Name, email
24/7 Software ↗	IT Service Management	3rd party incident management (integration partner - optional)	United States	Name, Email, Phone and other metadata describing a case and related parties
FinancialForce/Certinia	Accounting	Billing and invoicing, revenue management	United States	3rd party finance data including medical expenses
Lexxika ↗	Translation	Translation of medical reports	United Kingdom	Medical data
Liferaft Navigator	AI	Digital trace services	Canada	Name, email, phone number, social media names
Ringsquared Telecom LLC (Magna5) ✉	Communications	Outbound phone calls for mass notifications	United States	Phone numbers, Name, Job Title, Employee ID, Custom fields, message content
Tray.io ✉	Automation	Data management services and integration support	United States	Person name, email address, phone number, date of birth, address, company name, job title, business unit, travel data
Touch Tone ✉	Communications	Outbound phone calls for mass notifications	United States	Phone Number, Name, Address, Message Content
Zoho Group ✉	Software	Customer support email and ticketing system	Netherlands	Name, email, phone, company, message content
Amazon Simple Email Services ↗	Email	Outbound platform email message	Ireland	Email address, email message and message metadata
Egnyte Inc	Storage	Internal document storage	United States	Name, email, location, nationality, contact information, insurance details