Crisis24 Subprocessors
Crisis24 provides actionable risk management, global security operations, travel security, and critical event management services as part of GardaWorld.
- Subprocessors
- 44
- Locations
- 13
- Categories
- 22
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Aegis Worldwide (Australia) Pty Ltd | Outsourcing | Crisis24 24/7 Global Operations Centre, customer service and support, and global executive protection services |
 Australia
|
Name, Email, Phone, Address, Geolocation, Nationality, Date of Birth, Passport Number, health information, Message content, PNR, Travel Data, Business unit |
| Amazon Web Services ↗ | Cloud Infrastructure | IaaS/PaaS provider, hosting, backup, and cloud contact center telephony |
 United States
 Ireland
 Germany
 Luxembourg
|
Name, Email, Phone, Address, Geolocation, Message content, PNR, Travel Data, Company, Nationality, Date of Birth, Passport Number, voice recordings, message metadata |
| Babble Telephony ↗ | Communications | Cloud contact center services, customer service and support software |
 United Kingdom
|
Name, email, location, details of case, passport, date of birth, company, employee ID, general communications, voice recordings, message metadata |
| Brightlink Communications, LLC (NUSO) ↗ | Communications | Outbound and inbound phone calls for mass notifications |
United States
|
Phone Number, Name, Message Content, Custom fields |
| DataDog ✉ | Monitoring | Product usage and crash analytics |
United States
|
Device ID, User ID, IP address |
| DeepL ✉ | AI | Translation services |
Germany
|
PII data included in Mass Notification Message Content (if translated) |
| eFax (Consensus Cloud Solutions, LLC) ✉ | Communications | Fax notifications |
United States
|
Phone numbers, Name, Job Title, Employee ID, Custom fields, message content |
| Go2UNO ✉ | Communications | Outbound phone calls for mass notifications |
United States
|
Phone Number, Name, Message Content |
| Google ↗ | Cloud Infrastructure | Firebase push notifications, Google Map and Location APIs |
United States
|
DeviceID, Name, Job Title, Employee ID, Custom fields, message content, User IP Addresses, Address location |
| Infobip ✉ | Communications | Two-way SMS messaging service |
United States
United Kingdom
|
Phone numbers, Name, Job Title, Employee ID, Custom fields, message content |
| Intellipeer ✉ | Communications | Outbound phone calls for mass notifications |
United States
|
Phone Number, Name, Custom fields, Message Content |
| Jira (Atlassian) ✉ | Developer Tools | Customer support and ticketing system |
United States
Australia
|
Name, email, phone, company, message content |
| Litmos ✉ | Education | eLearning provider |
United States
|
Name, Email address, company |
| Mailchimp (Intuit) ↗ | Email messaging provider |
United States
|
Name, Email address, Phone number, Job Title, Employee ID, Custom fields, Travel data, email message and message metadata | |
| Microsoft Corporation ↗ | Cloud Infrastructure | Productivity and email services, SharePoint, Teams |
United States
|
Data could include personal information categories found in any other information system |
| OVHcloud | Cloud Infrastructure | Travel data storage and processing, hosting and backup providers |
 France
|
Name, Email, Phone, Address, PNR, Travel Data, Company, Nationality, Date of Birth, Passport Number |
| PASS Consulting Group ✉ | Consulting | Travel data management services |
Germany
|
Name, email, phone, company, business units, travel data |
| Peerless (part of Infobip) ✉ | Communications | Outbound phone calls for mass notifications |
United States
|
Phone Number, Name, Message Content |
| Piratel ✉ | Communications | Outbound phone calls for mass notifications |
United States
|
Phone Number, Name, Message Content |
| Pushy LLC ✉ | Push Notifications | Push notifications |
United States
|
DeviceID, Name, Message Content |
| reCAPTCHA (Google) ↗ | Security | Website security and fraud prevention |
United States
|
IP Address, Browser and DeviceID, mouse movements |
| Salesforce ✉ | CRM | Global Operations Centre case tracking, customer service and support software |
United States
 Sweden
|
Name, email, location, details of incident, passport, date of birth, company, employee ID, business unit, geolocation, message content |
| ServiceNow ✉ | IT Service Management | Customer service and support software for email and chat ticketing system |
United States
|
Name, email, phone, geolocation, message content |
| Signal LLC ✉ | Communications | Global Operations Centre communications (at user request) |
United States
|
Phone, message metadata |
| Sinch ✉ | Communications | Two-way SMS messaging service |
United States
Ireland
Sweden
Australia
 Brazil
 Canada
|
Phone number, Name, Message content |
| Telnyx ✉ | Communications | Outbound phone calls for mass notifications, SMS and text to speech messaging |
United States
Ireland
 European Union
|
Phone Number, Name, Message Content, Voice Recordings, emails |
| Traxo, Inc. ✉ | Travel | Travel data email parsing engine, integrated email parsing software |
United States
|
Name, email, travel data, Email itineraries for conversion into PNRs |
| Trondent Development, Corp. ✉ | Consulting | Travel data management services |
United States
|
Name, email, phone, company, business units, travel data |
| Twilio ✉ | Communications | Text to speech messaging provider, email, SMS, WhatsApp |
United States
Ireland
|
Phone number, Name, message metadata, Phone, Email |
| USA Digital ✉ | Communications | Outbound phone calls for mass notifications |
United States
|
Phone Number, Name, Message Content |
| Usercentrics ✉ | Privacy | Cookie consent management service |
Germany
 Belgium
|
Consent data, Device data, IP address, Geographic location |
| WalkMe ✉ | Product | Digital adoption software |
United States
|
IP address, Geographic location |
| Communications | Global Operations Centre communications, mass notification channel (at user request) |
United States
|
Phone, message metadata | |
| Zendesk, Inc. ✉ | Customer Support | Customer support software |
United States
|
Name, email |
| 24/7 Software ↗ | IT Service Management | 3rd party incident management (integration partner - optional) |
United States
|
Name, Email, Phone and other metadata describing a case and related parties |
| FinancialForce/Certinia | Accounting | Billing and invoicing, revenue management |
United States
|
3rd party finance data including medical expenses |
| Lexxika ↗ | Translation | Translation of medical reports |
United Kingdom
|
Medical data |
| Liferaft Navigator | AI | Digital trace services |
Canada
|
Name, email, phone number, social media names |
| Ringsquared Telecom LLC (Magna5) ✉ | Communications | Outbound phone calls for mass notifications |
United States
|
Phone numbers, Name, Job Title, Employee ID, Custom fields, message content |
| Tray.io ✉ | Automation | Data management services and integration support |
United States
|
Person name, email address, phone number, date of birth, address, company name, job title, business unit, travel data |
| Touch Tone ✉ | Communications | Outbound phone calls for mass notifications |
United States
|
Phone Number, Name, Address, Message Content |
| Zoho Group ✉ | Software | Customer support email and ticketing system |
 Netherlands
|
Name, email, phone, company, message content |
| Amazon Simple Email Services ↗ | Outbound platform email message |
Ireland
|
Email address, email message and message metadata | |
| Egnyte Inc | Storage | Internal document storage |
United States
|
Name, email, location, nationality, contact information, insurance details |
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