Channel Corp. Subprocessors
Channel Corp. operates Channel Talk, a customer communication platform providing live chat, team chat, video calls, workflow, documents, marketing, and AI agent services.
- Subprocessors
- 11
- Locations
- 9
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Infobank | Communications | Send a text | – | – |
| Twilio ✉ | Communications | Send text messages |
 United States
|
mobile number, full name (nickname) |
| LG U+ | Communications | Send a text | – | – |
| MailChimp ✉ | Send an email |
United States
|
e-mail, full name (nickname) | |
| Kakao Talk | Communications | KakaoTalk BizMessage API Service | – | – |
| NICE Information Service | Identity | Authentication | – | – |
| NICE Payments | Payment Processing | Payment | – | Card number, expiration date, first two digits of card password, date of birth, contact email address (Channel Corporation does not hold this information) |
| Stripe ✉ | Payment Processing | Payment and international credit card payments |
United States
|
payment card information (Channel not saved) |
| AWS (Seoul Region) | Cloud Infrastructure | Server | – | – |
| Google ✉ | Cloud Infrastructure | Usage analytics via Google Analytics; AI translation and summary on ChannelTalk messages via Google Cloud |
United States
Global Region (United States
 Japan
 Canada
 Singapore
 Taiwan
 India
 Brazil
Nether
|
Cookies; Transmitted messages (only if they contain personal information, and are not used for training of the AI) |
| Amplitude ✉ | Analytics | Analyze usage |
United States
|
User Info (ID, Nickname), Phone model, maker, device serial number, OS version, and carrier, Browser, Access Location (Country, Province, IP) |
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