Channel Corp. Subprocessors

Channel Corp. operates Channel Talk, a customer communication platform providing live chat, team chat, video calls, workflow, documents, marketing, and AI agent services.

Customer Communication SaaS channel.io
Subprocessors
11
Locations
9
Categories
6
Last scanned

11 subprocessors

Name Category Purpose Location Data processed
Infobank Communications Send a text – –
Twilio ✉ Communications Send text messages United States mobile number, full name (nickname)
LG U+ Communications Send a text – –
MailChimp ✉ Email Send an email United States e-mail, full name (nickname)
Kakao Talk Communications KakaoTalk BizMessage API Service – –
NICE Information Service Identity Authentication – –
NICE Payments Payment Processing Payment – Card number, expiration date, first two digits of card password, date of birth, contact email address (Channel Corporation does not hold this information)
Stripe ✉ Payment Processing Payment and international credit card payments United States payment card information (Channel not saved)
AWS (Seoul Region) Cloud Infrastructure Server – –
Google ✉ Cloud Infrastructure Usage analytics via Google Analytics; AI translation and summary on ChannelTalk messages via Google Cloud United States Global Region (United States Japan Canada Singapore Taiwan India Brazil Nether Cookies; Transmitted messages (only if they contain personal information, and are not used for training of the AI)
Amplitude ✉ Analytics Analyze usage United States User Info (ID, Nickname), Phone model, maker, device serial number, OS version, and carrier, Browser, Access Location (Country, Province, IP)
November 10, 2026
+11 added
  • + Infobank (Communications)
  • + Twilio (Communications)
  • + LG U+ (Communications)
  • + MailChimp (Email)
  • + Kakao Talk (Communications)
  • + NICE Information Service (Identity)
  • + NICE Payments (Payment Processing)
  • + Stripe (Payment Processing)
  • + AWS (Seoul Region) (Cloud Infrastructure)
  • + Google (Cloud Infrastructure)
  • + Amplitude (Analytics)