Brightidea, Inc. Subprocessors
Brightidea delivers innovation and idea management services under Master Services Subscription Agreements, Order Forms, and Statements of Work, engaging sub-processors and content delivery networks to process customer data.
- Subprocessors
- 10
- Locations
- 2
- Categories
- 10
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services, Inc. ↗ | Cloud Infrastructure | Infrastructure sub-processor for hosting Customer Data; CDN for public website content |
 United States
 Ireland
|
Customer Data |
| SolarWinds Worldwide, LLC ↗ | Monitoring | Connectivity logging and monitoring via Papertrail |
United States
|
Service Data |
| Functional Software, Inc ↗ | Error Tracking | Error reporting via Sentry |
United States
|
Service Data |
| Intercom, Inc. ↗ | Customer Support | Live Support and customer engagement |
United States
|
Service Data |
| Box, Inc. ↗ | Storage | Storage |
United States
|
Customer Data |
| Mailgun Technologies, Inc. ↗ | Email service provider |
United States
|
Service Data | |
| ZoomInfo ↗ | Sales | Conversation Intelligence Tool |
United States
|
Service Data |
| Appcues ↗ | Product | Customer education |
United States
|
Service Data |
| Heap ↗ | Analytics | OPTIONAL: Analytics |
United States
|
Service Data |
| OpenAI, L.L.C ↗ | AI | OPTIONAL: Generative Artificial Intelligence | – | No Hosting of Service Data |
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