Brightidea, Inc. Subprocessors

Brightidea delivers innovation and idea management services under Master Services Subscription Agreements, Order Forms, and Statements of Work, engaging sub-processors and content delivery networks to process customer data.

SaaS / Innovation Management brightidea.com
Subprocessors
10
Locations
2
Categories
10
Last scanned

10 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services, Inc. ↗ Cloud Infrastructure Infrastructure sub-processor for hosting Customer Data; CDN for public website content United States Ireland Customer Data
SolarWinds Worldwide, LLC ↗ Monitoring Connectivity logging and monitoring via Papertrail United States Service Data
Functional Software, Inc ↗ Error Tracking Error reporting via Sentry United States Service Data
Intercom, Inc. ↗ Customer Support Live Support and customer engagement United States Service Data
Box, Inc. ↗ Storage Storage United States Customer Data
Mailgun Technologies, Inc. ↗ Email Email service provider United States Service Data
ZoomInfo ↗ Sales Conversation Intelligence Tool United States Service Data
Appcues ↗ Product Customer education United States Service Data
Heap ↗ Analytics OPTIONAL: Analytics United States Service Data
OpenAI, L.L.C ↗ AI OPTIONAL: Generative Artificial Intelligence – No Hosting of Service Data
November 10, 2026
+10 added
  • + Amazon Web Services, Inc. (Cloud Infrastructure)
  • + SolarWinds Worldwide, LLC (Monitoring)
  • + Functional Software, Inc (Error Tracking)
  • + Intercom, Inc. (Customer Support)
  • + Box, Inc. (Storage)
  • + Mailgun Technologies, Inc. (Email)
  • + ZoomInfo (Sales)
  • + Appcues (Product)
  • + Heap (Analytics)
  • + OpenAI, L.L.C (AI)