BIS Safety Software Inc. Subprocessors

Learning management and safety training software, delivered as a web platform and mobile app for course delivery and tracking.

Learning Management bissafety.ca
Subprocessors
16
Locations
7
Categories
11
Last scanned

16 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services ↗ Cloud Infrastructure Cloud hosting for the web application and mobile app, including databases storing client data; hosting for AI proctoring software Canada (hosting) Germany (AI proctoring) Client private data including databases; biometric data from proctored online courses (Germany)
CardConnect Corp. ↗ Payment Processing Payment processor for the software application United States Cardholder data and sensitive authentication data
Anthropic PBC ↗ AI AI agent services, generative AI and AI API integrations United States AI inputs and AI-generated outputs, which may be stored
Dialpad, Inc. ↗ Communications Cloud phone communications; records, transcribes and stores calls to BIS support lines United States Call recordings, transcripts and stored call data
Fellow AI, Inc. AI Meeting Notes AI notetaking and transcription where Fellow AI is present in client meetings Canada Meeting recordings, transcripts and meeting data
Functional Software, Inc. (Sentry) ↗ Error Tracking Error tracking, performance monitoring and debugging in the BIS Safety mobile app Germany User device information
Google LLC ↗ AI and Translation Translation, location tracking and generative AI integrations within the software and mobile app United States System data translated into other languages; addresses and user location in forms and the Lone Worker feature; AI inputs and outputs
HubSpot, Inc. ↗ CRM CRM platform: stores client contact information, meeting data, contract information and fee details Canada Client contact information, meeting data, contract information, fee details
Microsoft Corporation ↗ Productivity Communications, data storage and business services (Word, Excel, PowerPoint, SharePoint, Teams) Canada Email communications and attachments; information provided by clients
Moneris Solutions Corporation ↗ Payment Processing Payment processor for the software application Canada Cardholder data and sensitive authentication data
Notion Labs, Inc. ↗ Productivity Collaborative workspace used to manage development, testing and deployment of software updates United States Limited personal information and meeting data via integrations
OpenAI, L.L.C. ↗ AI AI agent services, generative AI and AI API integrations United States AI inputs and AI-generated outputs, which may be stored
Pinecone Systems, Inc. ↗ AI Vector database for the AI chatbot in the software United States Information added to chatbot knowledge bases and user inputs to the chatbot
Techversant Infotech Pvt. Ltd. Software Development Software development, cloud infrastructure and debugging services India Limited client private data for troubleshooting and development services
Twilio, Inc. ↗ Communications Text messaging services within the software United States Ireland or Australia Users' cell phone numbers
Zendesk, Inc. ↗ Customer Support Customer support management platform; stores communications sent to the Support Team by email Germany Communications from clients and users sent to support by email

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