Allego Subprocessors

Allego provides the Allego Sales Enablement Platform, including sales readiness, learning, coaching, content management, and conversation intelligence capabilities.

Sales Enablement / SaaS allego.com
Subprocessors
29
Locations
26
Categories
15
Last scanned

29 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services Cloud Infrastructure Foundational platform hosting; optional content replication for edge delivery USA (Virginia Oregon California) Germany Ireland Brazil South Korea Singapore Japan Austral All data uploaded to and collected by the Allego platform, including user data and multimedia content files; all content files uploaded to or created in the platform
Microsoft Azure Cloud Infrastructure Video and call transcription analytics and certain other AI/analytics capabilities USA (Virginia California) Germany Ireland Netherlands Video, documents and call data for analysis and associated metadata
AssemblyAI AI Video and call transcription (primary transcription service) United States Ireland (EU Environment) Video and call data for analysis and associated metadata
IBM Cloud: IBM Watson AI Video and call transcription (backup transcription service) United States Germany (EU Environment) Video and call data for analysis and associated metadata
Twilio SendGrid Email Email services USA (US Environment only) Email addresses for senders and recipients, email contents
EdgeNext (formerly ChinaCache) Cloud Infrastructure Optional content replication for edge delivery to support content delivery performance Wenzhou China All content files uploaded to or created in the Allego platform and accessed by authorized users from mainland China
Twilio Communications Optional telephony services (in-app dialer add-on feature) United States Ireland (EU Environment) Phone numbers and calls initiated by end-users
Recall.ai AI Optional web conference meeting recording United States European Union Video and audio of web conference meetings; display names of meeting participants
Microsoft: WOPI Software Capability to edit MS PowerPoint documents Microsoft datacenter closest to the user's location Uploaded PowerPoint documents
Synthesia AI Optional dialog simulation Ireland Dialog simulation scripts
Microsoft Azure Open AI AI Optional generative-AI capabilities Canada (Quebec Toronto) France (EU Environment) Video, documents, and associated metadata
MARZ VFX AI Optional generative-AI capabilities (Global Voice AI video translation redubbing services) Canada Uploaded video
CheckSub AI Optional generative-AI capabilities (Global Voice AI video translation redubbing services) Ireland Uploaded video
Tavus AI Optional dialog simulation (unscripted) United States Inputs to dialog simulation, live video and audio streams, screens shared
Anam.AI, Inc. AI Optional dialog simulation (AI role-play personas) USA (US East) EU (Spain) Inputs to dialog simulation, live video and audio streams from learners, persona configuration; biometric information where a custom AI persona is created
WP Engine Hosting Help system hosting United States Externally anonymous identifier, IP addresses
Amplitude Analytics Help system pageview tracking United States Externally anonymous identifier, IP addresses
Data Dog Monitoring Performance monitoring, application log monitoring United States European Union IP addresses, URLs, email addresses, usernames
MaxMind Data Enrichment GeoLocation Service United States IP addresses
Google: Firebase Crashlytics; Analytics Cloud Infrastructure Mobile apps measurement United States Anonymized application events, diagnostic crash information, and high-level device information
ChurnZero Customer Success Measurement and in-app guidance United States United Kingdom Ireland User email addresses and names, customer id and name
MT Captcha Security Bot detection for Virtual Selling United States Anonymized IP addresses
ExP Recruitment Ltd Outsourcing Optional call coaching and feedback United Kingdom United States User-selected video and/or call data and associated metadata
Microsoft: Power BI Analytics Performance monitoring, application log monitoring; optional bespoke customer reporting United States Email addresses, usernames, aggregated statistics; business contact information of users, select call data and associated metadata
Salesforce.com CRM Service/Support Management United States Data submitted to the support services, including business contact information of requesting users and other users as needed to pursue resolutions
Atlassian, Inc: Jira Productivity Service/Support Management United States Data submitted to the support services requiring Platform Operations support, including information about users as needed to pursue resolutions
Zoom Video Video conferencing tool used for communication with customers during support calls United States Business contact information of users requesting support, including information about users as needed to pursue resolutions
Google: Workspace Productivity Service/Support Management United States United Kingdom Emails sent/received between Allego staff and customer staff, including business contact information; contents of documents used by Allego staff in providing support, enablement, and customer success services
Slack Communications Service/Support Management United States Data submitted to the support services, including business contact information of requesting users and other users as needed to pursue resolutions
November 10, 2026
+29 added
  • + Amazon Web Services (Cloud Infrastructure)
  • + Microsoft Azure (Cloud Infrastructure)
  • + AssemblyAI (AI)
  • + IBM Cloud: IBM Watson (AI)
  • + Twilio SendGrid (Email)
  • + EdgeNext (formerly ChinaCache) (Cloud Infrastructure)
  • + Twilio (Communications)
  • + Recall.ai (AI)
  • + Microsoft: WOPI (Software)
  • + Synthesia (AI)
  • + Microsoft Azure Open AI (AI)
  • + MARZ VFX (AI)
  • + CheckSub (AI)
  • + Tavus (AI)
  • + Anam.AI, Inc. (AI)
  • + WP Engine (Hosting)
  • + Amplitude (Analytics)
  • + Data Dog (Monitoring)
  • + MaxMind (Data Enrichment)
  • + Google: Firebase Crashlytics; Analytics (Cloud Infrastructure)
  • + ChurnZero (Customer Success)
  • + MT Captcha (Security)
  • + ExP Recruitment Ltd (Outsourcing)
  • + Microsoft: Power BI (Analytics)
  • + Salesforce.com (CRM)
  • + Atlassian, Inc: Jira (Productivity)
  • + Zoom (Video)
  • + Google: Workspace (Productivity)
  • + Slack (Communications)