5CA Subprocessors
5CA provides outsourced customer experience and player support services for gaming and digital brands.
- Subprocessors
- 14
- Categories
- 9
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| ITisIT B.V. | IT Services | IT services for processor systems and servers | – |
| Microsoft Corporation | Productivity | Office tools, Power BI, Azure, security and data management tools; translation of support tickets | – |
| Teramind Inc. | Security | Data loss prevention and data monitoring (if applicable) | – |
| Databricks, Inc. | Data Analytics | Unified analytics platform (if applicable) | – |
| Postman, Inc. | Developer Tools | API development, testing and documentation tool (if applicable) | – |
| Genesys Telecommunications Laboratories B.V. (PureCloud) | Customer Support | Platform handling customer support calls (if applicable) | – |
| Zendesk, Inc. | Customer Support | Customer support handling platform (if applicable) | – |
| Melissa Data Corporation | Address Validation | Global address verification and data quality services (if applicable) | – |
| Google Ireland Limited | Productivity | Google Chrome, Sheets and Docs for service provision; Google Cloud translation of support tickets | – |
| Discord Inc. | Communication | Social media platform used for service provision (if applicable) | – |
| DeepL SE | AI | Translation of customer support tickets and messages | – |
| OpenAI, L.L.C. | AI | Translation of customer support tickets and messages | – |
| Anthropic Ireland, Limited | AI | Translation of customer support tickets and messages | – |
| Mistral AI | AI | Translation of customer support tickets and messages | – |
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