SubProcessors
Zoko Subprocessors
WhatsApp Business platform for Shopify brands to run customer messaging, support and marketing.
- Subprocessors
- 42
- Locations
- 7
- Categories
- 25
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Meta Platforms | Messaging | WhatsApp Business Platform messaging |
 United States
|
| Shopify | Platform hosting | Platform hosting, authentication and app infrastructure |
 Canada
|
| OpenAI | Artificial Intelligence | LLM API for AI features |
United States
|
| Anthropic | Artificial Intelligence | LLM API for AI features |
United States
|
| Zapier | Workflow Automation | Workflow automation with third-party apps |
United States
|
| Hetzner | Cloud Infrastructure | Cloud infrastructure and data hosting |
 Germany
|
| Amazon Web Services | Cloud Infrastructure | Image and file storage, frontend deployment |
United States
|
| Google Cloud Platform | Cloud Infrastructure | Cloud storage and message queuing |
United States
|
| Firebase (Google Cloud Identity) | Authentication | Authentication and identity management |
United States
|
| Cloudflare | Network Security | CDN, DNS, DDoS protection and traffic security |
United States
|
| Elasticsearch | Database | Search and indexing of platform data |
 Netherlands
|
| MongoDB | Database | Document database for platform data |
United States
|
| Redis | Database | In-memory caching and queuing |
 Israel
|
| Google Analytics | Analytics | Website and product usage analytics |
United States
|
| Mixpanel | Analytics | Product analytics (metadata only) |
United States
|
| PostHog | Analytics | Product analytics, feature flags and session recording (metadata only) |
United States
|
| Microsoft Clarity | Analytics | Session replay and behaviour analytics |
United States
|
| Twilio Segment | Analytics | Customer data platform for product and website events |
United States
|
| BugSnag | Monitoring | Error monitoring and crash reporting |
United States
|
| Sentry | Monitoring | Error tracking and performance monitoring |
United States
|
| Datadog | Monitoring | Infrastructure monitoring and log aggregation |
United States
|
| Grafana Labs | Monitoring | Monitoring, alerting and observability |
United States
|
| Snowflake | Database | Data warehousing for merchant and agent contacts |
United States
|
| Airbyte | Data Integration | Data pipeline between internal systems |
United States
|
| Retool | Internal Tools | Internal administration tooling for merchant information |
United States
|
| GitHub | Development | Code repository and CI (no customer data) |
United States
|
| Sprinto | Compliance | Compliance automation and security control monitoring |
United States
|
| Stripe | Payments | Subscription billing and payment processing (merchant account data) |
United States
|
| Google Workspace | Productivity | Email, calendar, file storage and documents |
United States
|
| Slack | Collaboration | Internal messaging about customer projects |
United States
|
| Atlassian | Project Management | Project, issue and task tracking (Jira, Trello) |
 Australia
|
| Figma | Design | Design and collaboration on customer experience assets |
United States
|
| ActiveCampaign (Postmark) | Transactional email for billing and merchant communications |
United States
|
|
| Close | CRM | CRM for merchant contacts and sales pipeline |
United States
|
| Webflow | Website Hosting | Hosting and CMS for marketing website |
United States
|
| Mintlify | Documentation | Hosting and authentication for product documentation |
United States
|
| CookieYes | Privacy | Cookie consent management for website |
 United Kingdom
|
| X Corp | Marketing | Social media platform used for marketing |
United States
|
| YouTube (Google) | Marketing | Video platform used for marketing |
United States
|
| Google Ads | Marketing | Advertising delivery and conversion measurement |
United States
|
| Marketing | Social media platform and advertising |
United States
|
|
| Microsoft Advertising | Marketing | Advertising delivery and conversion measurement |
United States
|
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