Zip Subprocessors

Zip is a procurement orchestration platform providing intake-to-procure, procure-to-pay, sourcing, and AI-powered spend management for enterprises.

SaaS / Procurement zip.com
Subprocessors
21
Locations
5
Categories
11
Last scanned

21 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services, Inc. (AWS) ↗ PP Cloud Infrastructure Cloud service provider for cloud, data processing, storage and generative artificial intelligence services. United States Germany Names, email addresses, IP addresses, job titles, phone numbers
Anthropic, PBC ↗ ✉ AI AI assisted features and functionality for enrolled customers. United States Names, email addresses
Asana, Inc. ↗ ✉ Productivity Certain bug triaging; processing data submitted by customers to Zip customer support. United States Names, email addresses
Catamorphic Co. dba LaunchDarkly ↗ ✉ Developer Tools Feature gating system. United States Names, email addresses
Datadog, Inc. ↗ ✉ Monitoring Application monitoring; customer data may augment logs and metrics to resolve customer issues. United States Names, email addresses, IP addresses
Fivetran Inc. ↗ ✉ Data Platform Extract, transform, and load data from customers' application instances into Zip data warehouses. United States Names, email addresses, job titles, IP addresses, phone numbers
Fullstory, Inc. ↗ ✉ Analytics Collect user session activity to enhance customer support. United States Names, email addresses
Google LLC ↗ PP Cloud Infrastructure Google Workspace for corporate email and file storage; Google Cloud Platform for cloud and generative AI services. United States Names, email addresses, IP addresses
Intercom, Inc. ↗ ✉ Customer Support Support ticketing system. United States Names, email addresses
LangChain, Inc. ↗ ✉ AI LangSmith to monitor, trace, and evaluate AI-assisted features. United States Names, email addresses, purchase and usage logs
Linear Orbit, Inc. ↗ ✉ Productivity Bug triaging and ticket management for Zip customer support data. United States Names, email addresses
Microsoft Corporation ↗ PP Cloud Infrastructure Microsoft Azure for AI assisted features and functionality. United States Names, email addresses
Omni Analytics Inc. ↗ ✉ Analytics Dashboard and reporting capabilities for customer data insights. United States European Union Canada Australia Names, address, email addresses, purchase and usage logs, IT Information
OpenAI, LLC ↗ ✉ AI AI assisted features and functionality for enrolled customers. United States Names, email addresses
Segment, Inc. ↗ ✉ Analytics Application logging and analytics. United States Names, email addresses, IP addresses
Slack Technologies, Inc. ↗ ✉ Communications Slack notifications and customer support for enrolled customers. United States Names, email addresses
Snowflake, Inc. ↗ ✉ Data Warehouse Data warehousing and offline data processing for reports, insights, and customer features. United States Names, email addresses, job titles, phone numbers
Sovos Compliance, LLC ↗ ✉ Tax Global e-invoicing offering for opted-in customers. United States Names, email addresses, job titles, phone numbers, purchase and usage logs, IT Information, IP addresses
Zendesk, Inc. ↗ ✉ Customer Support Support ticketing system. United States Names, email addresses
Fireworks.ai ↗ ✉ AI Infrastructure provider for hosting AI models used in development, troubleshooting, and AI-powered platform features. United States Identifiers (name, email, IP address), commercial information, usage data, geolocation data, professional/employment information, account access credentials
SpaceXAI LLC ✉ AI AI inference and processing services (text, code, voice, image, video generation, API responses) integrated into AI-powered platform features. United States User prompts and inputs, account identifiers, authentication data, technical/usage data (IP addresses, device type, session metadata)

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