SubProcessorsZendesk Subprocessors
SaaS
Zendesk provides a customer service platform that helps businesses manage customer interactions and support.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud Service Provider for All Services | United States, Ireland, Germany, United Kingdom, Japan, Australia | - |
| Google LLC | Cloud Infrastructure | Cloud Service Provider for Zendesk WFM (Tymeshift), Zendesk QA (Klaus), AI agents - Advanced (Ultimate) | United States, Germany, Belgium | - |
| Cloudflare ↗ | Cloud Infrastructure | Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | - | - |
| Datadog ↗ | Monitoring | Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. | United States, Germany | - |
| Snowflake ↗ | Data Warehouse | Provides data warehouse and analytics services and supports advanced Analytics Functionality. | United States, Germany | - |
| MongoDB ↗ | Database | Provides scalable database services used to host select Service Data. | United States, Ireland, Germany, Japan, Australia, Belgium | - |
| Deepgram ↗ | AI | Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts. |  United States |
- |
| Twilio ↗ | Communications | Supports telecommunication and messaging functionality, including telecommunication infrastructure. | United States, Ireland, Australia | - |
| SendGrid ↗ | Provides email campaign services used to send notification emails and dashboards to Agents and End-Users. | United States |
- | |
| Confluent ↗ | Data Platform | Provides the infrastructure for Kafka clusters where all tickets and Agent activity data flow through. | United States |
- |
| Raintank ↗ | Monitoring | Provides logging and observability functionality. | United States, Belgium | - |
| APIHub ↗ | Marketing | Provides the marketing data engine used for the Reach functionality available in Zendesk Sell. | United States |
- |
| Functional Software, Inc. | Error Tracking | Provides cross-platform error monitoring and reporting services. | United States, Germany | - |
| OpenAI, L.L.C. | AI | Provides generative artificial intelligence and natural language processing services. | - | - |
| Microsoft Corporation | Cloud Infrastructure | Hosts large language models used to provide generative artificial intelligence and natural language processing services. | - | - |
| Aiven Oy | Cloud Infrastructure | Provides search and data analytics functionality. | United States, Belgium | - |
| GoodData Corporation | Analytics | Supports analytics functionality in Insights. | United States |
- |
February 16, 2026
~10 modified
- ~ Cloudflare, Inc. (updated: extra_data)
- ~ Datadog, Inc. (updated: extra_data)
- ~ Snowflake Inc. (updated: extra_data)
- ~ MongoDB, Inc. (updated: country, extra_data)
- ~ Deepgram Inc. (updated: extra_data)
- ~ Twilio, Inc. (updated: extra_data)
- ~ SendGrid, Inc. (updated: extra_data)
- ~ Confluent, Inc. (updated: extra_data)
- ~ Raintank, Inc. (updated: extra_data)
- ~ APIHub, Inc. (updated: extra_data)
February 9, 2026
~10 modified
- ~ Cloudflare, Inc. (updated: extra_data)
- ~ Datadog, Inc. (updated: extra_data)
- ~ Snowflake Inc. (updated: extra_data)
- ~ MongoDB, Inc. (updated: country, extra_data)
- ~ Deepgram Inc. (updated: extra_data)
- ~ Twilio, Inc. (updated: extra_data)
- ~ SendGrid, Inc. (updated: extra_data)
- ~ Confluent, Inc. (updated: extra_data)
- ~ Raintank, Inc. (updated: extra_data)
- ~ APIHub, Inc. (updated: extra_data)
Summary
17
Total Subprocessors
7
Countries
11
Categories
82%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors
Common in your industry
Top subprocessors used by other SaaS companies