Workspot Subprocessors
Workspot provides virtual desktop and cloud workspace services, including its Workspot Cloud and GUIDE Cloud products.
- Subprocessors
- 29
- Locations
- 4
- Categories
- 19
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Apple, Inc. | Cloud Infrastructure | System logging and troubleshooting |
|
System logs |
| Appsealing | Cloud Infrastructure | System logging and troubleshooting |
|
System logs (365-day retention) |
| Microsoft Corporation ↗ | Cloud Infrastructure | Infrastructure as a service; email and web conferencing; LinkedIn customer relationship management |
|
Hosted customer data; email and contact information |
| Amazon Web Services, Inc. ↗ | Cloud Infrastructure | Infrastructure as a service; large language model processing for GUIDE Cloud |
|
Hosted customer data |
| Google LLC ↗ | Cloud Infrastructure | Infrastructure as a service; email and web conferencing; Vertex AI large language model |
|
Hosted customer data; email and conferencing data |
| MongoDB, Inc. ↗ | Database | Database hosting |
|
Application data |
| Okta ↗ | Authentication | Authentication services |
|
User account and login data |
| Preset, Inc. | Analytics | Infrastructure as a service |
|
Hosted analytics data |
| Salesforce, Inc. (Heroku) ↗ | Cloud Infrastructure | Database hosting |
|
Application data |
| SolarWinds Worldwide, LLC (Papertrail) | Monitoring | System logging and troubleshooting (30-day retention) |
|
System logs |
| Twilio, Inc. (SendGrid) ↗ | Sends automated emails to customer users |
|
Email addresses and email content | |
| Functional Software, Inc. (Sentry.io) ↗ | Error Tracking | System logging and troubleshooting |
|
Error and diagnostic data |
| Anthropic ↗ | AI | Large language model for GUIDE Cloud (zero data retention enabled) |
|
Content submitted to AI features |
| OpenAI ↗ | AI | Large language model for GUIDE Cloud (zero data retention enabled) |
|
Content submitted to AI features |
| Stripe ↗ | Payment Processing | Payments | – | Payment information |
| Atlassian Corporation Plc ↗ | Support Ticketing | Support ticketing system |
|
Support ticket content |
| Calendly, LLC ↗ | Scheduling | Meeting scheduling |
|
Contact and meeting details |
| Cookiebot ↗ | Privacy | Cookie management |
|
Cookie consent data |
| Decision Labs | Communications | Emails |
|
Email content |
| DocuSign, Inc. ↗ | Documents | Contract management |
|
Contract and signer data |
| Document360 ↗ | Documentation | Knowledge base system and community pages |
|
Knowledge base content |
| L&L Holdings Pty Ltd (Lovestock and Leaf) | Support Ticketing | Manages support tickets |
|
Support ticket content |
| LogMeIn (GoToWebinar) | Communications | Hosts webinars |
|
Webinar attendee data |
| Oracle Corporation ↗ | Database | Enterprise relationship management; customer contact information |
|
Customer contact information |
| Sybill.ai ↗ | Communications | Meeting call recordings | – | Meeting call recordings |
| Warmly.ai ↗ | Chatbot | Chatbot; customer contact information | – | Customer contact information (365-day retention) |
| Zendesk, Inc. ↗ | Customer Support | Support ticketing system |
|
Support ticket content |
| Zoom Video Communications, Inc. ↗ | Video | Web conferencing |
|
Meeting and conferencing data |
| ZoomInfo ↗ | Sales | Customer relationship management; customer contact information |
|
Customer contact information |
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