Wilmo Subprocessors
AI customer support agent (Wilbot) for online merchants, connecting to store and helpdesk channels.
- Subprocessors
- 24
- Locations
- 15
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Supabase | Cloud Infrastructure | Database, authentication, file storage | EU (Stockholm Sweden) |
| Vercel | Cloud Infrastructure | Application hosting and deployment; AI Gateway routing of AI model requests with zero data retention | EU (Stockholm Sweden) for hosting Global for AI Gateway |
| Railway | Cloud Infrastructure | Background jobs: AI agent runs, email processing, webhook processing; fixed-IP connections to customer-connected systems | EU (Amsterdam Netherlands) |
| Postmark | Inbound and outbound email delivery | EU (Ireland) | |
| Twilio | Communications | Phone channel: calls and call recordings |
|
| Upstash | Infrastructure | API rate limiting | EU (Frankfurt Germany) |
| Firecrawl | Web Data | Reading the customer's public website and web search for the AI agent |
|
| Browserless | Infrastructure | Headless browser sign-in for the Talkdesk integration | Provider-hosted |
| Stripe | Payment Processing | Subscription billing and payment processing |
|
| Infisical | Security | Secret management (application secrets only) |
|
| HubSpot | CRM | CRM, onboarding, marketing communications | EU (Frankfurt) |
| OpenAI | AI | GPT models and embeddings through the AI Gateway; phone-call transcription called directly |
|
| Microsoft Azure | AI | OpenAI models through the AI Gateway | Routed by the AI Gateway |
| Anthropic | AI | Claude models through the AI Gateway |
|
| AWS (Amazon Bedrock) | AI | Claude models through the AI Gateway | Routed by the AI Gateway |
| Google Cloud (Vertex AI) | AI | Models through the AI Gateway | Routed by the AI Gateway |
| Mistral AI | AI | Grammar and clarity fixes of draft replies through the AI Gateway | Routed by the AI Gateway |
| xAI | AI | Chat titles through the AI Gateway |
|
| TypeSafe AI (Jev) | AI | Short classification checks through the AI Gateway | Routed by the AI Gateway |
| PostHog | Analytics | Product analytics, feature flags, session replay (masked), usage metrics |
|
| Sentry | Monitoring | Error tracking, performance traces, session replay on errors |
|
| Better Stack | Monitoring | Application logs, uptime monitoring, distributed tracing, status page |
|
| Linear | Productivity | Bug reports and feedback sent from the app |
|
| Slack | Communications | Internal notifications to the Wilmo team |
|
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