Verint Systems Inc. Subprocessors
Verint provides customer engagement and cloud subscription (SaaS) services, including professional services, that involve processing personal data on behalf of customers.
- Subprocessors
- 8
- Locations
- 1
- Categories
- 5
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Hosted environment for Verint SaaS Services |
 United States
|
Customer personal data hosted in SaaS environment |
| Microsoft Azure | Cloud Infrastructure | Hosted environment for Verint SaaS Services and identity authentication (Secure Gateway) |
United States
|
Customer personal data hosted in SaaS environment; identity authentication data |
| Google Cloud Platform | Cloud Infrastructure | Hosted environment for Verint SaaS Services |
United States
|
Customer personal data hosted in SaaS environment |
| Okta | Authentication | Identity authentication services (Secure Gateway) to access SaaS Services |
United States
|
Customer Personnel identity and access data |
| Ping Identity | Authentication | Identity authentication services (Ping Advanced Identity Cloud) to access SaaS Services |
United States
|
Customer Personnel identity and access data |
| Transperfect | Translation | Speech and text analytics natural language services; manual transcribing or analysing of Customer Data when engaged for LAC services |
United States
|
Customer data for transcription and analysis |
| Snowflake | Data Warehouse | Data warehousing (off-line storage) and data analytics for Verint Messaging and Calabrio Conversational Intelligence |
United States
|
Redacted customer interaction transcripts and associated analytics results |
| AssemblyAI | AI | Voice-to-text transcription used by Conversation Intelligence |
United States
|
Customer recordings (ingestion controlled by customer pause/resume configuration) |
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