Unanet Subprocessors
Unanet provides ERP and CRM software and related services for government contracting and architecture, engineering, and construction industries.
- Subprocessors
- 37
- Locations
- 3
- Categories
- 20
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud hosted data center services localized to US East Region and Canada Central Region |
|
Customer Data provided to cloud based Unanet software |
| Salesforce | CRM | Cloud-based access help content, customer support, messaging, and ticketing platform (inclusive of Slack) |
|
Customer end user data shared for the purpose of Unanet Customer support |
| Microsoft | Cloud Infrastructure | Email, document and data generation and storage (O365 and Outlook; inclusive of Microsoft Azure) |
|
Customer end user documents and files; cloud-based Unanet software data hosted on Azure |
| Monday.com | Productivity | Project management |
|
Customer end user documents and files provided for professional services and/or support |
| Atlassian | Productivity | Project management and ticketing (Jira and Confluence) |
|
Customer end user documents and files provided for professional services and/or support |
| Twilio / Sendgrid | Communications | Two-factor authentication and email module |
|
Customer end user first/last names, email address, IP addresses |
| Workato | Automation | Enterprise automation tool that automates workflows and manages integrations for certain Connect products |
|
Customer end user data including First Name, Last Name, IP Address, Email |
| Boomi | Integration | Enterprise automation tool that automates workflows and manages integrations for certain Connect products |
|
Customer end user data including First Name, Last Name, IP Address, Email |
| Docebo | Education | Learning Management System for accessing and viewing Unanet University courses and content |
|
Customer end user name and email address |
| ABBYY USA Software House, Inc. | AI | Business card scanning and data capture available in CRM |
|
Business card contact details including name and address |
| Pendo Listen | Analytics | Product feedback system for optional product feedback entered by the Customer |
|
Customer end user name and email addresses and other PII |
| Airfocus (Lucid Software) | Product | Product feedback system for optional product feedback entered by the Customer |
|
Customer end user name and email addresses and other PII |
| Data Virtuality | Data Platform | Data integration platform integrating and transferring data from underlying sources (Data Lake) |
|
Customer end user data including user first/last names, email addresses, and other contact and professional information |
| Clearbit | Data Enrichment | Data enrichment for Unanet CRM premium enrichment services |
|
Customer Data provided by or on behalf of Customers in Unanet CRM software for enrichment |
| Full Contact | Data Enrichment | Data enrichment for Unanet CRM basic enrichment services |
|
Customer Data provided by or on behalf of Customers in Unanet CRM software for enrichment |
| Informatica | Data Platform | Address verification connector |
|
Address information (Street, City, State, Country) |
| Geocodio | Maps | Physical address conversion to latitude / longitude |
|
Address information (Street, City, State, Country) |
| Bing API | Search | Display maps based on the address on a specific project or configuration |
|
Address information (Street, City, State, Country) |
| OpenStreetMaps | Maps | Display maps based on the address on a specific project or configuration |
|
Address information (Street, City, State, Country) |
| Stripe | Payment Processing | Credit card and bank ACH payment processing |
|
Customer payment processing data provided to Stripe by or on behalf of a third-party making a payment to Customer |
| Veryfi | AI | Optical character recognition (OCR) API for AP Automation and mobile receipt scanning |
|
Customer end user data for character recognition functionality |
| OpenAI | AI | Summarize opportunities in the GovIntel solution using OpenAI API |
|
Opportunity data to the extent it includes personal data, provided by the Customer in GovIntel |
| Open Router | AI | Enterprise AI infrastructure used in the ProposalAI solution |
|
Customer end user data to the extent it includes personal data, provided by or on behalf of Customer in ProposalAI |
| ChimpKey | AI | Scan quotes from suppliers in the GovChannel product |
|
Quote data to the extent it includes personal data, provided by the Customer in GovChannel |
| Being Human | AI | AI-document scanning and data processing in the GovIntel solution |
|
Documents to the extent such documents include personal data, provided by the Customer in GovIntel |
| Freshworks | Customer Support | Cloud-based customer support, messaging, and ticketing platform |
|
Customer end user data shared for the purpose of providing Customer support |
| Cloud Infrastructure | Display maps based on the address on a specific project or configuration |
|
Address information (Street, city, state, country) | |
| ZipTax | Tax | Developer API and online lookup for sales tax data |
|
Address information (Street, city, state, country) |
| Modal | AI | AI infrastructure for text conversion |
|
Customer end user data to the extent it includes personal data, provided by or on behalf of Customer in ProposalAI |
| Amplitude | Analytics | In-app end user communication and user surveys and notifications |
|
Email address and/or User ID |
| PostHog | Analytics | In-app end user communication and user surveys and notifications |
|
Email address, User ID |
| Tavily | AI | AI web searches via API |
|
Customer end user data to the extent it includes personal data, provided by or on behalf of Customer in ProposalAI |
| Forethought | AI | Customer support ticketing automation |
|
Customer end user data shared for the purpose of Unanet providing Customer support |
| Gong | Sales | Conversational Intelligence for Professional Services and Support calls, emails, and meetings |
|
Customer end user information provided for professional services and/or support |
| Amazon Textract | AI | Optical character recognition (OCR) API for Unanet AP Automation and mobile receipt scanning |
|
Customer end user data provided by or on behalf of Customer for character recognition functionality |
| LaunchDarkly | Developer Tools | Support customer cloud solutions and features |
|
User identifiers (name, business email) |
| Wyatt, Inc. | Software | Develops, maintains, and supports the Champ, powered by Wyatt solution |
|
Customer end user data provided by or on behalf of Customer for Champ, powered by Wyatt, including customer data in its data lake instance |
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