SubProcessorsTwilio Subprocessors
SaaS
Twilio provides a cloud communications platform that enables developers to build and integrate various communication functionalities into their applications.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ DPA ✓ | Cloud Infrastructure | All services |  USA |
Personal data contained in communications sent through or uploaded to the services. |
| Datadog ↗ PP | Monitoring | Operational monitoring | USA |
System and event logs only. |
| Google ↗ PP | Cloud Infrastructure | Data storage compute and queries | USA or EU | Customer data as selected by Customers. |
| Microsoft Azure ↗ PP | Cloud Infrastructure | Conversational Intelligence | USA or EU | Personal data contained in communications. |
| OpenAI ↗ PP | AI | AI features as enabled by customer for the purpose of summarization and sentiment analysis | USA |
Personal data contained in communications. |
| Snowflake ↗ PP | Data Warehouse | Data storage compute and queries | USA or EU | Data Privacy; Data Security |
| Adaptive Mobile ↗ PP | Communications | Programmable Messaging | USA |
Personal data contained in communications sent through the Twilio Services. |
| Clickhouse ↗ PP | Database | Operational monitoring | USA |
System and event logs only. |
| Deepgram ↗ PP | AI | Speech recognition functionality for customers who have enabled transcriptions on supported products. | USA |
Personal data contained in voice communications. |
| ElevenLabs ↗ PP | AI | Conversational Intelligence | USA |
Personal data contained in voice transcriptions. |
| GoodData Corporation ↗ PP | Analytics | Data analytics functionality for customers who have enabled the feature in Twilio Flex. | USA |
Personal data contained in communications sent through Twilio Flex. |
| Lumen ↗ | Communications | Infrastructure Provider providing hosting services and storage. | USA |
Data Privacy; Data Security |
| VoiceBase ↗ PP | AI | Speech recognition functionality for customers who have enabled transcriptions on supported products. | USA |
Personal data contained in voice communications. |
| Datadog ↗ PP | Monitoring | Operational monitoring | USA |
System and event logs only. |
| Lumen ↗ | Communications | Infrastructure Provider providing hosting services and storage. | USA |
Data Privacy; Data Security |
| Clickhouse ↗ PP | Database | Operational monitoring | USA |
System and event logs only. |
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Summary
16
Total Subprocessors
2
Countries
7
Categories
81%
in United States
Subprocessors by Country
Subprocessors by Category
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