SubProcessorsTwilio Subprocessors
SaaS
Twilio provides a cloud communications platform that enables developers to build and integrate various communication functionalities into their applications.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ DPA ✓ | Cloud Infrastructure | All services |  USA |
Personal data contained in communications sent through or uploaded to the services. |
| Datadog ↗ PP | Monitoring | Operational monitoring | USA |
System and event logs only. |
| Google ↗ PP | Cloud Infrastructure | Data storage compute and queries | USA or EU | Customer data as selected by Customers. |
| Microsoft Azure ↗ PP | Cloud Infrastructure | Conversational Intelligence | USA or EU | Personal data contained in communications. |
| OpenAI ↗ PP | AI | AI features as enabled by customer for the purpose of summarization and sentiment analysis | USA |
Personal data contained in communications. |
| Snowflake ↗ PP | Data Warehouse | Data storage compute and queries | USA or EU | Data Privacy; Data Security |
| Adaptive Mobile ↗ PP | Communications | Programmable Messaging | USA |
Personal data contained in communications sent through the Twilio Services. |
| Clickhouse ↗ PP | Database | Operational monitoring | USA |
System and event logs only. |
| Deepgram ↗ PP | AI | Speech recognition functionality for customers who have enabled transcriptions on supported products. | USA |
Personal data contained in voice communications. |
| ElevenLabs ↗ PP | AI | Conversational Intelligence | USA |
Personal data contained in voice transcriptions. |
| GoodData Corporation ↗ PP | Analytics | Data analytics functionality for customers who have enabled the feature in Twilio Flex. | USA |
Personal data contained in communications sent through Twilio Flex. |
| Lumen ↗ | Communications | Infrastructure Provider providing hosting services and storage. | USA |
Data Privacy; Data Security |
| VoiceBase ↗ PP | AI | Speech recognition functionality for customers who have enabled transcriptions on supported products. | USA |
Personal data contained in voice communications. |
| Datadog ↗ PP | Monitoring | Operational monitoring | USA |
System and event logs only. |
| Lumen ↗ | Communications | Infrastructure Provider providing hosting services and storage. | USA |
Data Privacy; Data Security |
| Clickhouse ↗ PP | Database | Operational monitoring | USA |
System and event logs only. |
February 16, 2026
~10 modified
- ~ Amazon Web Services (updated: extra_data)
- ~ Adaptive Mobile (updated: purpose)
- ~ Clickhouse (updated: purpose, country, data_processed)
- ~ Datadog (updated: data_processed)
- ~ Google (updated: data_processed)
- ~ Lumen (updated: extra_data)
- ~ Microsoft Azure (updated: country, data_processed, extra_data)
- ~ OpenAI (updated: extra_data)
- ~ Snowflake (updated: extra_data)
- ~ VoiceBase (updated: purpose)
February 9, 2026
+1 added
-1 removed
~12 modified
- + Clickhouse (Database)
- - Temporal Cloud (Cloud Infrastructure)
- ~ Amazon Web Services (updated: data_processed, extra_data)
- ~ Adaptive Mobile (updated: extra_data)
- ~ Datadog (updated: extra_data)
- ~ Deepgram (updated: extra_data)
- ~ ElevenLabs (updated: data_processed, extra_data)
- ~ GoodData Corporation (updated: extra_data)
- ~ Google (updated: data_processed, extra_data)
- ~ Lumen (updated: data_processed, extra_data)
- ~ Microsoft Azure (updated: extra_data)
- ~ OpenAI (updated: data_processed, extra_data)
- ~ Snowflake (updated: purpose, country, data_processed, extra_data)
- ~ VoiceBase (updated: extra_data)
February 9, 2026
+2 added
-1 removed
~8 modified
- + Datadog (Monitoring)
- + Lumen (Communications)
- - Meta (Social Media)
- ~ Amazon Web Services (updated: data_processed, extra_data)
- ~ Adaptive Mobile (updated: data_processed, extra_data)
- ~ Deepgram (updated: extra_data)
- ~ ElevenLabs (updated: data_processed)
- ~ Google (updated: data_processed)
- ~ OpenAI (updated: data_processed)
- ~ Snowflake (updated: data_processed)
- ~ Temporal Cloud (updated: purpose, data_processed)
February 9, 2026
+1 added
-3 removed
~9 modified
- + Meta (Social Media)
- - Clickhouse (Database)
- - Datadog (Monitoring)
- - Lumen (Cloud Infrastructure)
- ~ Amazon Web Services (updated: data_processed, extra_data)
- ~ Adaptive Mobile (updated: purpose, data_processed)
- ~ GoodData Corporation (updated: data_processed, extra_data)
- ~ Google (updated: data_processed, extra_data)
- ~ Microsoft Azure (updated: extra_data)
- ~ OpenAI (updated: purpose, data_processed, extra_data)
- ~ Snowflake (updated: purpose, country, data_processed, extra_data)
- ~ Temporal Cloud (updated: purpose, extra_data)
- ~ VoiceBase (updated: data_processed, extra_data)
Summary
16
Total Subprocessors
2
Countries
7
Categories
81%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors
Common in your industry
Top subprocessors used by other SaaS companies