Twenty Subprocessors

Twenty provides a CRM platform for managing customer relationships, contacts, companies, notes, activities, and attachments.

Customer Relationship Management (CRM) Software twenty.com
View source page Companies using Twenty 5
Subprocessors
10
Locations
13
Categories
4
Last scanned

10 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services Cloud Infrastructure Provides cloud infrastructure on which the Twenty CRM runs — compute, managed databases, object storage, and encrypted backups. Primary hosting provider. Germany (Frankfurt eu-central-1) PII — Customer Personal Data including contacts, companies, notes, activities, attachments, backups and logs.
Anthropic AI Provides large language models that power Twenty's optional AI features, such as drafting, summarization, and data enrichment. United States PII — specific records or text needed for an AI action when AI features are enabled and a user runs an AI action.
Microsoft Azure Cloud Infrastructure Provides Azure Foundry model hosting and inference for Twenty's optional AI features. Varies by model deployment may process outside the EU Prompts, model responses, and CRM content supplied as context.
ClickHouse Database Provides the analytical database Twenty uses to store audit logs and power in-product analytics and reporting. Germany PII — audit logs recording CRM activity, which can contain Customer Personal Data such as content or identifiers associated with a logged action.
Cloudflare Cloud Infrastructure Provides content delivery network, DNS, and web application firewall, securing and accelerating traffic to the service. Worldwide across Cloudflare's global edge network PII in transit — request and response content, connection metadata such as IP addresses and request headers.
Google Cloud Platform Cloud Infrastructure Provides specific Google services that Twenty integrates, such as Maps and Google sign-in, and Gemini models for Twenty AI features. Varies by Google service API used Address or location queries, authentication information, and for Gemini inference, prompts, responses, and CRM content supplied as context.
Mistral AI AI Provides large language models that power Twenty's optional AI features. France PII — data needed for an AI action when AI features are enabled and a user runs an AI action.
OpenAI AI Provides large language models that power Twenty's optional AI features. United States European Union PII — data needed for an AI action when AI features are enabled and a user runs an AI action.
Sentry Error Tracking Provides application error and performance monitoring, helping Twenty detect, diagnose, and resolve issues in the service. United States Error and performance events, including stack traces and request context; Customer Personal Data may incidentally appear.
TypeSafe AI AI Provides evaluation and monitoring of Twenty AI features. Processing locations being verified AI interaction content, such as prompts, responses, and contextual CRM data included in interactions submitted for evaluation.

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