Twelve Labs Subprocessors

Twelve Labs is a pioneering research and product company dedicated to revolutionizing video understanding, empowering developers with advanced multimodal foundation models for video understanding.

Artificial Intelligence twelvelabs.io
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Subprocessors
12
Locations
1
Categories
9
Last scanned

12 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services ↗ Cloud Infrastructure Cloud infrastructure United States –
MongoDB ↗ Database Cloud data storage United States –
Auth0 ↗ Authentication User authentication services United States –
Datadog ↗ Monitoring Observability service for cloud-scale applications United States –
Stripe ↗ Payment Processing Payment Gateway and Subscription Management United States –
Intercom ↗ Customer Support Customer support United States –
Mixpanel ↗ Analytics User event tracking and analytics United States –
Sumo Logic ↗ Monitoring Security information and event management (SIEM) platform United States –
PostHog ↗ Analytics User event tracking and analytics United States –
OpenAI ↗ AI AI/machine learning processing; provides large language model (LLM) APIs that support the reasoning layer for agentic products United States Data submitted to OpenAI's API is not used to train OpenAI's models by default and is retained for abuse-monitoring purposes per OpenAI's data usage policies
Databricks ↗ Data Platform Unified data analytics platform for storing, processing, and analyzing data United States –
Langfuse ↗ AI Observability and traceability for agentic solutions United States –
November 9, 2026
+12 added
  • + Amazon Web Services (Cloud Infrastructure)
  • + MongoDB (Database)
  • + Auth0 (Authentication)
  • + Datadog (Monitoring)
  • + Stripe (Payment Processing)
  • + Intercom (Customer Support)
  • + Mixpanel (Analytics)
  • + Sumo Logic (Monitoring)
  • + PostHog (Analytics)
  • + OpenAI (AI)
  • + Databricks (Data Platform)
  • + Langfuse (AI)