Trelium Subprocessors

Trelium (formerly Questom) is a technology company that publishes its security, compliance, and subprocessor disclosures through its trust center.

Subprocessors
7
Categories
7
Last scanned

7 subprocessors

Name Category Purpose Location Data processed
Datadog ✓ Monitoring Application logs, metrics, distributed traces, and infrastructure telemetry monitoring for Questom's production systems. – Application logs, metrics, distributed traces, infrastructure telemetry; may incidentally include user identifiers such as user IDs and email addresses.
GitHub ✓ Developer Tools Source code hosting, repository metadata, GitHub Actions CI logs, Issues/PRs, and developer commit history for Questom Inc. – Source code, repository metadata, GitHub Actions CI logs, Issues/PRs, and developer commit history; proprietary application source; customer-owned PII is not intentionally stored.
Google Workspace ✓ Productivity Identity, corporate email, shared documents/spreadsheets/slides, calendars, and meeting recordings for Questom employees. – Workspace user accounts, Gmail corporate email, Drive documents/spreadsheets/slides, calendars, meeting recordings; inbound email from customers and partners may contain customer-owned PII.
Intercom Customer Support Customer support and helpdesk operations. – Customer contact identifiers including names and email addresses, support emails/chats/tickets, conversation metadata, and screenshots or attachments supplied for troubleshooting; may contain customer-owned personal or confidential business information.
Okta ✓ Authentication Identity provider used to broker SSO for Questom's product. – End-user identities (email, name), group memberships, app assignments, SSO/SAML/OIDC configurations, and authentication logs; customer end-users may federate via their own IdPs.
PostHog ✓ Analytics Product analytics events, session recordings, and feature flag evaluations from Questom's web/app. – Product analytics events, session recordings, feature flag evaluations, and user identifiers; customer-end-user actions captured as events keyed by user ID/email.
Resend ✓ Email Transactional and broadcast email content for Questom's product (auth/magic links, notifications, password reset, customer-facing emails). – Transactional and broadcast email content, recipient email addresses (customer-owned PII), email metadata, content, delivery logs, and recipient addresses.

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