Total WebShield Subprocessors
Total WebShield is a consumer cybersecurity company offering security products such as antivirus, VPN, password management, cloud storage, and device optimization tools.
- Subprocessors
- 41
- Locations
- 17
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| ChargeHive Limited | Payment Processing | To provide secure payment processing services. |
 United States
|
Name, Address, Email, Payment Method (eg credit card, PayPal etc), purchase history |
| Fortifico Limited | Payment Processing | To provide secure credit card processing when ordering from us. |
United States
|
Name, Address, Email, Phone, Chat History, Email History, IP address, Purchase & Subscription Data, billing details |
| Aura Sub LLC | Identity | Identity Protection services (U.S consumers only) |
United States
|
User ID, name, email address, Randomly generated SSO token (not personal data) |
| Superlative Enterprises Pty Limited | Security | To provide data breach searches, where you request us to do so on your behalf. |
 Australia
|
Partial email hash, partial password hash |
| Raygun Limited | Error Tracking | To help us diagnose and fix software errors and performance problems |
 New Zealand
|
Email address, Crash Reports |
| Microsoft Corporation | Cloud Infrastructure | Assist with identifying issues within our Windows application |
United States
|
Crash Reports (may contain email address), Anonymous Analytics |
| Aress Software and Education Technologies Private Limited | Outsourcing | BPO (business process outsourcing) |
 India
|
Any of the personal data we collect about you including name, email address, IP address, billing and subscription details. |
| Paysafe Group Limited | Payment Processing | To provide secure payment processing services. |
 United Kingdom
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Worldpay Company LLC | Payment Processing | To provide secure payment processing services |
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Checkout Limited | Payment Processing | To provide secure payment processing services |
United Kingdom
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| PayPal | Payment Processing | To provide secure payment processing services |
United Kingdom
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Stripe | Payment Processing | To provide secure payment processing services |
United Kingdom
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Vindicia Inc | Payment Processing | Additional charge attempts on failed renewals |
United States
United Kingdom
|
Name, Billing address, payment details |
| Ethoca Limited | Security | Fraud prevention |
United Kingdom
United States
|
Billing details |
| Verifi Inc | Security | Fraud prevention |
United States
|
Billing details |
| Cybersource | Payment Processing | Fraud prevention |
United Kingdom
United States
|
Name, Email Address, Billing address, Card details, IP address |
| NortonLifeLock Ireland Limited | Security | Provide virtual private network services incorporated into our products and services; joint controller |
 Ireland
|
Connect data; Usage data; Error analysis data; Product data; IP address |
| Avira Operations GmbH | Security | Data is scanned for malicious/suspicious content |
 European Union
|
No personal data is transferred |
| Adyen | Payment Processing | To provide secure payment processing services |
United States
United Kingdom
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Anodot | Analytics | Performance analysis and alerting |
United States
European Union
United Kingdom
|
Anonymous Analytics, billing and subscription details. |
| Flexpay | Payment Processing | Payment processing optimization services |
 Canada
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Kount Inc | Security | Fraud prevention |
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| International Risk Mitigation, LLC | Security | Chargeback representment |
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Lookout Inc | Security | Password management services via Total Password |
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Real Defense LLC | Software | Device optimisation services via Total Cleaner |
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. User/device data: Information about how users interact with the service and the devices they use. |
| Funambol Inc. | Storage | Cloud storage services via Total Drive |
Ireland
|
Personal details such as names, addresses, and contact information. Family, lifestyle, and social circumstances. User/device data. Browsing data. Sensitive personal data. |
| IPVanish, Inc | Security | Virtual Private Network (VPN) services via Total VPN |
United States
|
Connect data; Usage data; Error analysis data; Product data; IP address |
| Amazon Web Services | Cloud Infrastructure | Cloud Hosting Provider |
United States
|
Cloud Database housing our customer data |
| Google Cloud Platform | Cloud Infrastructure | Cloud Hosting Provider; Cloud infrastructure using Kubernetes |
United States
|
– |
| Justt US | Payment Processing | Automated Chargeback Disputing |
United States
United Kingdom
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| American Express | Payment Processing | To provide secure payment processing services |
United States
United Kingdom
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| EPX | Payment Processing | To provide secure payment processing services |
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Cardworks Merchant Services | Payment Processing | To provide secure payment processing services |
United States
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| Cleverbridge | Payment Processing | To provide secure payment processing services |
United States
European Union
United Kingdom
|
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
| UnifyCX | Outsourcing | BPO (Business process outsourcing) |
India
The Philippines
|
Any of the personal data we collect about you including name, email address, IP address, billing and subscription details. |
| Alphabet Inc | Cloud Infrastructure | Cloud computing, data storage, analytics, etc. Assists with identifying issues within our Windows application |
United States
|
Crash Reports (may contain email address), Analytics |
| Sprout Social | Marketing | Monitoring, scheduling, and publishing posts across social media platforms on behalf of the company; Assisting customer service and marketing teams in managing brand presence and interaction on social media |
United States
|
Public usernames, profile pictures, and handles. In some cases, personal identifiers shared voluntarily in direct messages (e.g. email address, subscription ID) |
| Optizmo | Hosting and managing email suppression lists in connection with email marketing campaigns facilitating compliance with CAN-SPAM, CASL, and other email marketing laws by ensuring opted-out users are excluded from marketing emails |
United States
|
Encrypted email addresses that have opted out of marketing (suppression list data) | |
| Sentry | Error Tracking | Assist with identifying issues within our macOS applications |
Hosted in United States
 Germany
may be processed in United States
Canada
Europe.
|
Crash Reports (may contain email address), Analytics |
| AppsFlyer | Analytics | Marketing Attribution | Hosted on AWS Google Cloud in EU | Any of the personal data we collect about you including IP address, billing and subscription details, user/device data |
| Apple Inc | Technology | Platform Provider | Depends on User Location. Personal data relating to individuals in the European Economic Area the U | User ID |
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