ThriveSparrow Subprocessors
ThriveSparrow is an Employee Success Platform that helps organizations build workplaces where people perform at their best, feel engaged, and stay aligned through performance reviews, goals, engagement surveys, kudos, and feedback tools.
- Subprocessors
- 17
- Locations
- 6
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud infrastructure provider for ThriveSparrow. Almost all data stored, processed and transmitted in ThriveSparrow resides on Amazon Web Services data centers. |
 United States
European Union (Frankfurt)
|
Almost all customer data stored, processed and transmitted |
| Hubspot Inc. | CRM | Internal cloud based CRM tool used to keep customer contact details and communications up to date as part of the provision of services. |
United States
|
Customer contact details and communications |
| Tango | Rewards | Rewards Service provider for Kudos; facilitates gift card services for customers who opt for it. | United States (California Oregon) | Customer reward and gift card data |
| Sparkpost | Sending out emails. |
United States
 European Union
|
Email content and recipient data | |
| New Relic | Monitoring | To monitor the performance of the application and tune it. |
United States
Europe
|
Application performance and system usage data |
| Stripe | Payment Processing | Subscription is managed by Stripe. |
United States
|
Payment and subscription data |
| Brevo | To send both marketing and product-related emails, including customer educational emails and promotional campaigns. | Europe | Email content and customer contact data | |
| Merge | HR | Provides unified API to integrate with various HRIS platforms. |
United States
Europe
|
HRIS and employee data |
| Twilio | Communications | SMS share utilizes Twilio to deliver messages. |
United States
|
SMS message data and phone numbers |
| Google Translate | Cloud Infrastructure | Survey and Response Translation provider for ThriveSparrow. |
United States
Europe
|
Survey responses and translated content |
| Sentry | Error Tracking | Error monitoring tool used to capture errors within the Service to better understand and resolve issues in real-time. |
United States
|
Error logs and application diagnostic data |
| Zendesk | Customer Support | Internal cloud based customer support tool used to keep customer contact details and communications up to date as part of the provision of services. |
United States
|
Customer contact details and support communications |
| Cloudflare | Cloud Infrastructure | To optimize the performance, security, and overall reliability of services, including DDoS protection. |
United States
Europe
|
Web traffic and network data |
| SendGrid | Sending out Emails. |
United States
|
Email content and recipient data | |
| SparrowDesk | Customer Support | Chat application which connects the user on a real time basis and provides instant responses. |
United States
|
Chat and messaging data |
| Zipy.ai | Analytics | User session analytics & debugging. |
United States
|
User session and debugging data |
| OpenAI | AI | Sentiment and Impact Analytics from the responses provided by the data subjects. |
United States
|
Survey response text for sentiment analysis |
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