TheySaid, Inc. Subprocessors
TheySaid is an AI-powered user testing and feedback platform that recommends questions, delivers surveys and interviews through existing channels, and summarizes results using AI.
- Subprocessors
- 11
- Locations
- 2
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Google Cloud | Cloud Infrastructure | Data services, hosting (GKE, AlloyDB, Vertex AI, Cloud Logging, Cloud Storage, Cloud Speech-to-Text), LLM inference (Gemini API — one active flow) |
 United States
|
Customer data including survey questions, responses, voice recordings, video recordings, transcriptions, and AI-generated outputs; personal data may include name and contact details |
| Anthropic | AI | LLM inference for text generation, redaction and processing (Claude API — primary) |
United States
|
Customer data for text generation, redaction, and processing |
| Appetize.io LLC | Software | Cloud-hosted simulated mobile devices for mobile app user tests; runs customer-uploaded app builds and streams them to participants’ browsers |
United States
|
Customer-uploaded app builds and test data only when the customer runs a mobile app test |
| Open AI | AI | LLM inference for text generation (GPT API — fallback) |
United States
|
Customer data for text generation |
| AssemblyAI | AI | AI speech-to-text transcription of audio/video survey responses |
United States
|
Audio and video survey responses |
| ElevenLabs | AI | Outbound text-to-speech synthesis — converts AI-generated survey questions and conversational responses to spoken audio |
 United Kingdom
|
AI-generated survey questions and conversational responses (may include respondent name); no raw survey responses or session identifiers transmitted |
| WorkOS | Authentication | Enterprise readiness platform, SSO and identity management |
United States
|
Identity provider data |
| Stripe | Payment Processing | Billing and payment processing |
United States
|
Billing and payment data |
| Sentry | Error Tracking | Error monitoring, performance tracing and masked session replay |
United States
|
Operational monitoring data including error monitoring and masked session replay |
| PostHog | Analytics | Product analytics, feature flags and masked session recordings (consent-gated) |
United States
|
Customer data for product analytics and masked session recordings |
| TrueCentive | Finance | Survey respondent incentive and reward fulfillment |
United States
|
Survey respondent data for incentive and reward fulfillment |
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