South West Grid for Learning Subprocessors
UK charitable trust providing online safety services, filtering, education tools and helplines for schools, including 360safe, ProjectEVOLVE and the UK Safer Internet Centre.
- Subprocessors
- 13
- Locations
- 4
- Categories
- 10
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Shopify | E-commerce | Powers the SWGfL store | – | First name, last name, email address, contact information, IP address and notes provided by the customer or SWGfL |
| Microsoft Azure and Microsoft 365 | Cloud Infrastructure | Store files and send emails; analyse data from web systems for research or performance assessment |
 United Kingdom
|
First name, last name, email address, contact information, IP address and notes provided by the customer or SWGfL |
| Google Drive | Storage | Host the slides and worksheets used in Project Evolve. ProjectEVOLVE does not store any personal data in Google Drive | – | First name, last name, email address, contact information, IP address and notes provided by the customer or SWGfL |
| Zendesk | Customer Support | Customer relationship management tool used to store incoming case information from email or practitioner-entered text, and to anonymously analyse and report on Helpline performance and identify trends and issues |
 Ireland
|
First name, last name, email address, contact information, IP address and notes; student data for under-18s in full-time education; sensitive or health data and protected characteristic information provided during a case |
| Salesforce | CRM | Manage subscriptions and contact customers |
 Germany
|
First name, last name, email address, contact information, IP address and notes provided by the customer or SWGfL |
| Google Analytics | Analytics | Performance monitoring of systems by collecting anonymous usage data | – | First name, last name, email address, contact information, IP address and notes; student data for under-18s in full-time education; sensitive or health data and protected characteristic information provided during a case |
| RM Education | Education Technology | Share customer (school/staff) information to enable resolution of outage and technical issues relating to their Schools internet service | – | First name, last name, email address, contact information, IP address and notes provided by the customer or SWGfL |
| 3CX | Communications | Virtual telephone services that allow calls to be answered remotely without a fixed location |
United Kingdom
|
First name, last name, email address, contact information, IP address and notes; student data for under-18s in full-time education; sensitive or health data and protected characteristic information provided during a case |
| CloudAlly | Backup | Intermediary used to routinely back up Salesforce data via a cloud-to-cloud secure backup process | – | First name, last name, email address, contact information, IP address and notes provided by the customer or SWGfL |
| IONOS | Cloud Infrastructure | Third-party datacentre hosted in the UK providing servers for SWGfL WebApps and websites, including the SWGfL website, 360 family websites, Boost, Whisper, the Revenge Porn Helpline, Report Harmful Content, Test Filtering and Project Evolve |
United Kingdom
|
First name, last name, email address, contact information, IP address and notes; student data for under-18s in full-time education; sensitive or health data and protected characteristic information provided during a case |
| TextAnywhere | Communications | Text messaging services; contact details may be transferred so SWGfL can contact people by SMS | – | First name, last name, email address, contact information, IP address and notes; student data for under-18s in full-time education; sensitive or health data and protected characteristic information provided during a case |
| SendGrid | SMTP service for bulk emails and automated emails sent by SWGfL |
 United States
|
First name, last name, email address, contact information, IP address and notes; student data for under-18s in full-time education; sensitive or health data and protected characteristic information provided during a case | |
| Amazon Web Services | Cloud Infrastructure | Hosting the Minerva App and the UK Safer Internet Centre website |
Ireland
|
First name, last name, email address, contact information, IP address and notes; sensitive or health data |
No subprocessors match your filters.
Your data may flow beyond direct subprocessors. Click to expand and see the chain.
Loading data flow...
No changes recorded yet. Changes will appear here after the next scan detects updates.