Swap Subprocessors
Swap is a commerce infrastructure platform offering returns, shipping, duties and tax, and checkout tools for ecommerce and retail merchants.
- Subprocessors
- 45
- Locations
- 9
- Categories
- 24
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| ACCESS UK Limited (Mintsoft) | Shipping | Enabling access to supported carriers through API |
 United Kingdom
|
– |
| Adyen N.V. | Payment Processing | Storefront transaction acquiring |
 Netherlands
|
– |
| Anthropic Ireland, Limited | AI | AI assistant with connected access to internal systems |
 Ireland
|
Merchant and customer data within internal systems (Slack, Drive, email, compliance and HR platforms) |
| Anysphere, Inc. (Cursor) | Developer Tools | AI development environment with repository access |
 United States
|
– |
| Avalara, Inc. | Tax | API service for calculating taxes and duties |
United States
|
– |
| Bubble Group, Inc. | Developer Tools | Visual programming tool and cloud platform for Returns portal |
United States
|
– |
| Catamorphic Co. (LaunchDarkly) | Developer Tools | Feature flags management |
United States
|
– |
| Cloudflare, Inc | Cloud Infrastructure | Security layer for network protection, threat mitigation and secure access |
United States
|
– |
| dbt Labs | Data Platform | Data builds and tests |
United States
|
– |
| DealHub Ltd. | Sales | Quoting and contract generation, management and signing software |
United Kingdom
|
– |
| Decart. AI Inc. | AI | Virtual try-on (VTO) processing |
United States
|
– |
| Despatch Cloud Ltd | Shipping | Enabling access to supported carriers through API |
United Kingdom
|
– |
| Docusign, Inc. | Documents | Digital signing software |
United States
|
– |
| fal - Features & Labels Inc. (FAL AI) | AI | Virtual try-on (VTO) processing |
United States
|
– |
| Fivetran Inc. | Data Platform | Data replication into the data warehouse |
United States
|
– |
| Functional Software, Inc. (dba Sentry) | Error Tracking | Application error monitoring |
United States
|
Personal data captured in stack traces and user context |
| GitHub, Inc. | Developer Tools | Code hosting; issues and logs |
United States
|
Issues and logs may contain customer data |
| Gong.io, Inc. | Sales | Recording and transcript generation of sales calls for training and note taking |
United States
|
Sales call recordings and transcripts |
| Google LLC (GCP - Google Cloud Platform) | Cloud Infrastructure | Cloud infrastructure, productivity, email, storage and collaboration (GCP and Google Workspace) |
United States
|
– |
| HubSpot, Inc. | CRM | CRM system |
United States
|
– |
| Intersoft Systems & Programming Limited | Shipping | Enabling access to supported carriers through API |
United Kingdom
|
– |
| Intuit Inc. | Accounting | Accounting and invoicing software |
United States
|
– |
| Light Company ApS | Accounting | Accounting and financial operations platform |
 Denmark
|
– |
| LINEAR ORBIT, INC. | Productivity | Ticket and internal task management |
United States
|
– |
| Mazono LLC | Compliance | Provision of GPSR, CE marking and product safety compliance services |
United States
|
– |
| Mixpanel, Inc. | Analytics | Product events analytics |
United States
|
– |
| n8n GmbH | Automation | Internal AI workflow automation platform |
 Germany
|
– |
| New Relic, Inc. | Monitoring | Observability tool for monitoring and performance management |
United States
|
– |
| OpenAI, L.L.C. | AI | Fallback for agents and guard rails |
United States
|
– |
| Pineapple Technology Ltd (incident.io) | Incident Management | Incident management |
United Kingdom
|
Incident timelines contain customer data |
| Pydantic Services Inc. (Logfire) | Monitoring | AI-specialised logging for Python |
United States
|
– |
| SendGrid, Inc. (part of Twilio Inc.) | Email sending to customers |
United States
|
– | |
| SentinelOne, Inc. | Security | Endpoint detection and response |
United States
|
Devices holding customer data |
| Senvo GmbH | Logistics | Shipping data management platform |
Germany
|
– |
| SHIFT GLOBAL LIMITED | Software Development | Software development, maintenance and legacy infrastructure support for Swap's platform |
United Kingdom
|
May have access to production systems and merchant/customer data |
| Ship24 Limited | Shipping | Parcel tracking services through API integration |
 Hong Kong
|
– |
| Shopify International Ltd. | E-commerce | Online ecommerce platform |
Ireland
|
– |
| Simpler Postage, Inc. (DBA EasyPost) | Shipping | Enabling access to supported carriers through API |
United States
|
– |
| Slack Technologies LLC | Communications | Alerting and internal communication |
United States
|
– |
| SonarSource SA (Sonar) | Security | Code quality and security analysis |
 Switzerland
|
– |
| Stripe Payments UK, Ltd. | Payment Processing | Payment processing in relation to returns and exchanges |
United Kingdom
|
– |
| Telescope Technology Limited | Analytics | Business intelligence platform |
United Kingdom
|
– |
| Twilio Inc. | Communications | SMS notifications to shoppers |
United States
|
Shopper phone numbers and message content |
| Vizby AI Limited | AI | Generating AI-driven visibility recommendations and analysis for the merchant |
 Israel
|
– |
| Wiz, Inc. | Security | Cloud security posture management |
United States
|
– |
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