Sherpa Subprocessors

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Subprocessors 20 Data Flow Change History 1 Insights View Companies Using Sherpa 42

Name	Category	Purpose	Country	Data Processed
Okta Inc. ↗	Security	Used for secure identity and access management across our organization, and external identity and access management across our services.	United States	Personal data
Bright Data Inc. ↗	Cloud Infrastructure	Used internally for application processing (web proxy).	United States	Personal data
Ada Support Inc. ↗	Customer Support	Used to receive customer support tickets (live chat), and provide self-service support to customers.	Canada	Personal data
OpenAI, Inc. ↗	AI	Used to provide a variety of non-PII-related information services, such as live translations and AI-powered automation.	United States	Non-PII data
Zendesk, Inc. ↗	Customer Support	Used to receive and track customer support tickets.	United States	Personal data
Google, LLC. ↗	Cloud Infrastructure	Used internally for cloud hosting functionality, productivity and collaboration, and metric reporting (Looker product used to provide reporting functionality to partners).	United States	Personal data
Slack Technologies, Inc. ↗	Communications	Used to communicate with remote support agents and engineers within Sherpa.	United States	Personal data
Twilio Inc. ↗	Communications	Used to send programmatic emails related to the Sherpa product (eVisa applications) and operate our voice support technologies.	United States	Personal data
Lithic, Inc. ↗	Fintech	Used internally to facilitate outbound payments.	United States	Financial data
Notion Labs Inc. ↗	Productivity	Used internally for company wiki, document repository and file storage.	United States	Personal data
Microsoft Corporation ↗	Cloud Infrastructure	Used internally for collaboration and developer operations features (Azure Pipelines, Artifacts, Repos).	United States	Personal data
Amplitude, Inc. ↗	Analytics	Used to monitor and analyze Sherpa application performance and interactions.	United States	Usage data
Zapier, Inc. ↗	Automation	Used internally for low/no-code automation.	United States	Personal data
Stripe, Inc. ↗	Payment Processing	Used for accepting payments from customers.	United States	Payment data
Plooto, Inc. ↗	Fintech	Used internally to send payments to partners and vendors/suppliers.	Canada	Financial data
SupportNinja ↗	Customer Support	Specific	United States	Personal data
Team Karimganj	Customer Support	Specific	India	Personal data
American Visa Run Inc.	Customer Support	Specific	United States	Personal data
Dutch Visa Run B.V.	Customer Support	Specific	Netherlands	Personal data
Visa Run Inc.	Customer Support	All	Canada	Personal data