SubProcessorsSherpa Subprocessors
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| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Okta Inc. ↗ | Security | Used for secure identity and access management across our organization, and external identity and access management across our services. |  United States |
Personal data |
| Bright Data Inc. ↗ | Cloud Infrastructure | Used internally for application processing (web proxy). | United States |
Personal data |
| Ada Support Inc. ↗ | Customer Support | Used to receive customer support tickets (live chat), and provide self-service support to customers. |  Canada |
Personal data |
| OpenAI, Inc. ↗ | AI | Used to provide a variety of non-PII-related information services, such as live translations and AI-powered automation. | United States |
Non-PII data |
| Zendesk, Inc. ↗ | Customer Support | Used to receive and track customer support tickets. | United States |
Personal data |
| Google, LLC. ↗ | Cloud Infrastructure | Used internally for cloud hosting functionality, productivity and collaboration, and metric reporting (Looker product used to provide reporting functionality to partners). | United States |
Personal data |
| Slack Technologies, Inc. ↗ | Communications | Used to communicate with remote support agents and engineers within Sherpa. | United States |
Personal data |
| Twilio Inc. ↗ | Communications | Used to send programmatic emails related to the Sherpa product (eVisa applications) and operate our voice support technologies. | United States |
Personal data |
| Lithic, Inc. ↗ | Fintech | Used internally to facilitate outbound payments. | United States |
Financial data |
| Notion Labs Inc. ↗ | Productivity | Used internally for company wiki, document repository and file storage. | United States |
Personal data |
| Microsoft Corporation ↗ | Cloud Infrastructure | Used internally for collaboration and developer operations features (Azure Pipelines, Artifacts, Repos). | United States |
Personal data |
| Amplitude, Inc. ↗ | Analytics | Used to monitor and analyze Sherpa application performance and interactions. | United States |
Usage data |
| Zapier, Inc. ↗ | Automation | Used internally for low/no-code automation. | United States |
Personal data |
| Stripe, Inc. ↗ | Payment Processing | Used for accepting payments from customers. | United States |
Payment data |
| Plooto, Inc. ↗ | Fintech | Used internally to send payments to partners and vendors/suppliers. | Canada |
Financial data |
| SupportNinja ↗ | Customer Support | Specific | United States |
Personal data |
| Team Karimganj | Customer Support | Specific |  India |
Personal data |
| American Visa Run Inc. | Customer Support | Specific | United States |
Personal data |
| Dutch Visa Run B.V. | Customer Support | Specific |  Netherlands |
Personal data |
| Visa Run Inc. | Customer Support | All | Canada |
Personal data |
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Summary
20
Total Subprocessors
4
Countries
10
Categories
75%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors