Subcontext Subprocessors
AI assistant and agent platform for regulated businesses such as insurers and financial services firms.
- Subprocessors
- 11
- Locations
- 6
- Categories
- 11
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud hosting, compute, storage, email delivery (SES); AI model inference via Bedrock (Anthropic and DeepSeek models) |
Ireland (eu-west-1)
|
All customer data; conversation and knowledge base content for AI inference |
| Twilio ↗ | Communications | SMS, WhatsApp and voice delivery, phone numbers, verification codes |
|
Contact phone numbers, message content, call audio |
| Stripe ↗ | Payment Processing | Payment processing |
|
Customer billing data, transaction amounts |
| OpenAI ↗ | AI Model Provider | Real-time speech, transcription and speech synthesis for voice calls |
|
Call audio, conversation content |
| ElevenLabs ↗ | Speech Synthesis | Speech synthesis for voice calls |
|
Agent response text |
| Meta Platforms ↗ | Messaging | WhatsApp Business messaging; ads conversion reporting (only where connected by the customer) |
|
Contact phone numbers, message content; hashed contact details and conversion events |
| Persona ↗ | Identity Verification | Identity checks for phone number compliance registration (via Twilio) |
|
Customer business representative identity data |
| Data8 ↗ | Data Validation | Address lookup, phone number validation and Telephone Preference Service checks |
|
Postcodes, addresses, phone numbers |
| Iress ↗ | Insurance Software | Whole-of-market insurance quoting (where enabled by the customer) |
|
Applicant details needed to quote |
| Google ↗ | Productivity | Calendar and Sheets integrations and Google Ads conversion reporting (only where connected by the customer); Firebase push notifications and crash reporting for the Android app |
|
Booking details, sheet rows, hashed contact details; device tokens, notification content, crash diagnostics |
| Apple ↗ | Push Notifications | Push notifications to the iOS and Mac apps |
|
Device tokens, notification content |
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