SubProcessorsSOCi Subprocessors
Marketing
SOCi provides a marketing platform designed to help businesses manage their online presence and engage with customers.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ DPA | Cloud Infrastructure | Hosting of SOCi Platform |  USA |
- |
| Google Cloud Services ↗ | Cloud Infrastructure | Hosting of SOCi Platform and Ignite/B1 Platforms | USA |
- |
| Microsoft Corporation ↗ | Cloud Infrastructure | Hosting of Ignite/B1 Platforms | USA |
- |
| OpenAI ↗ | AI | Generative AI features for Customers purchasing SOCi Genius products/add-ons or SOCI Chat | USA |
- |
| Salesforce ↗ | CRM | Customer Support | USA |
- |
| Twilio ↗ | Communications | In-App Email Delivery | USA |
- |
| Bandwidth ↗ | Communications | SMS Messaging API for SOCi’s Survey Product | USA |
- |
| Pendo ↗ | Productivity | In-product notices | USA |
- |
| Zendesk ↗ | Customer Support | Trouble Ticket System and Solution Articles Guide | USA |
- |
| Gainsight ↗ | Customer Success | Internal Customer Relationship Management Platform | USA |
- |
| Atlassian ↗ | Productivity | Internal Project Management Platform | USA |
- |
| Cloudflare ↗ | Cloud Infrastructure | Content delivery network used by SOCi to optimize content delivery. | Global | - |
| New Relic ↗ | Monitoring | Application performance monitoring, infrastructure and network monitoring, and error capturing. | USA |
- |
| Elasticsearch ↗ | Database | Elastic Cloud SaaS product used for data storage and querying. | USA |
- |
| ClickUp ↗ | Productivity | Customer support and administration | USA |
- |
| Fullstory ↗ | Analytics | In-product analytics | USA |
- |
| Securiti ↗ | Security | Data rights request handling | USA |
- |
| Deel ↗ | HR | SOCi Engineering, Developer Support | Canada, Australia, Brazil, Mexico, Argentina, Poland, Turkey, Ukraine, Ghana, Lebanon, Nigeria, Indi | - |
| KMC MAG Solutions ↗ | Outsourcing | SOCi Customer Success team |  Philippines |
- |
February 9, 2026
~18 modified
- ~ Google Cloud Services (updated: extra_data)
- ~ Microsoft Corporation (updated: extra_data)
- ~ OpenAI (updated: extra_data)
- ~ Salesforce (updated: extra_data)
- ~ Twilio (updated: purpose, extra_data)
- ~ Bandwidth (updated: extra_data)
- ~ Pendo (updated: extra_data)
- ~ Zendesk (updated: extra_data)
- ~ Gainsight (updated: extra_data)
- ~ Atlassian (updated: country, extra_data)
- ~ Cloudflare (updated: extra_data)
- ~ New Relic (updated: extra_data)
- ~ Elasticsearch (updated: country, extra_data)
- ~ ClickUp (updated: extra_data)
- ~ Fullstory (updated: extra_data)
- ~ Securiti (updated: extra_data)
- ~ Deel (updated: purpose, country, extra_data)
- ~ KMC MAG Solutions (updated: purpose, extra_data)
February 9, 2026
~19 modified
- ~ Amazon Web Services (updated: extra_data)
- ~ Google Cloud Services (updated: extra_data)
- ~ Microsoft Corporation (updated: extra_data)
- ~ OpenAI (updated: extra_data)
- ~ Salesforce (updated: extra_data)
- ~ Twilio (updated: extra_data)
- ~ Bandwidth (updated: extra_data)
- ~ Pendo (updated: extra_data)
- ~ Zendesk (updated: extra_data)
- ~ Gainsight (updated: extra_data)
- ~ Atlassian (updated: extra_data)
- ~ Cloudflare (updated: extra_data)
- ~ New Relic (updated: extra_data)
- ~ Elasticsearch (updated: extra_data)
- ~ ClickUp (updated: extra_data)
- ~ Fullstory (updated: extra_data)
- ~ Securiti (updated: extra_data)
- ~ Deel (updated: country, extra_data)
- ~ KMC MAG Solutions (updated: extra_data)
Summary
19
Total Subprocessors
14
Countries
13
Categories
84%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors
Common in your industry
Top subprocessors used by other Marketing companies