SMS-Magic Subprocessors
SMS-Magic is a business text messaging and omnichannel messaging platform for CRM and customer engagement.
- Subprocessors
- 21
- Locations
- 13
- Categories
- 15
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Aircall | Communications | Customer phone communications | – | Customer phone number |
| Amazon Web Services | Cloud Infrastructure | Hosting and infrastructure | USA(N.Virginia) EU(Ireland) Aus(Sydney) | – |
| Calendly | Scheduling | Multipurpose booking meetings |
 United States
|
Email, Name, Product Choice, Number of employees and Phone Number |
| Telecom Partners (Aus) | Communications | Sending text messages and voice call alerts to individuals or multiple persons simultaneously | Australia(Sydney) | Phone number, Message content |
| Telecom Partners (Europe) | Communications | Sending text messages and voice call alerts to individuals or multiple persons simultaneously | Europe (Ireland) | Phone number, Message content |
| Telecom Partners (USA) | Communications | Sending text messages and voice call alerts to individuals or multiple persons simultaneously |
United States
|
Phone number, Message content |
| Datadog | Monitoring | Monitoring Messages Queue & EC2 resources | IND | Rabbitmq Queue logs, EC2 instance CPU, Memory & Disk, logs |
| DocuSign | Documents | Contract administration and signature tool |
United States
|
The documents loaded via Docusign |
| Freshdesk | Customer Support | Ticketing | Regional AWS infrastructure | No customer data is processed |
| Mailchimp | Emails sent from Platform | IND | To send application public email | |
| Match My Email | Syncs emails from Rep's Gmail inboxes into the CRM based on contacts |
United States
 European Union
|
Inbound/Sent Emails | |
| Pardot | Marketing | Marketing Data Management | Salesforce-Managed data centers | Email and customer activity |
| QuickBooks | Accounting | Financial bookkeeping |
United States
|
Loading all transactions- financial |
| Salesforce | CRM | Customer Relationship Management |
United States
|
All Client/Prospect related information & interaction |
| Slack | Communications | Messenger used for Internal as well as Client Communications | Default USA (with option of data residency) | Phone number, Email address |
| Stripe | Payment Processing | Payment gateway |
United States
 Ireland
|
Credit/Debit card details |
| Typeform | Forms | Online form building services to collect customer requirements for configurations |
Virginia
United States
|
Email ID |
| Zapier | Automation | Marketing Automation |
United States
|
Email ID |
| Zoho | Software | Billing System |
United States
|
Account name, Account ID, Billing address, Customer bills payable |
| Zoom Video | Video | Virtual meetings |
United States
|
Email address |
| Bitly | Marketing | URL shortening & link management |
United States
|
No customer data |
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