Sleekplan Subprocessors
Sleekplan positions its mission around empowering businesses to understand and act on customer feedback effectively, with an emphasis on meeting user needs and aligning product development with customer expectations. It envisions becoming the leading platform for user feedback management, enabling businesses of all sizes to create products that resonate with their users and foster a culture of continuous improvement.
- Subprocessors
- 5
- Locations
- 1
- Categories
- 4
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Production hosting in eu-west-1 (Ireland): Elastic Beanstalk compute, Aurora and RDS databases, ElastiCache (Redis), S3 and S3 Vectors, CloudFront, WAF, SES email delivery, DynamoDB and Secrets Manager, and Amazon Bedrock for AI features. Also runs self-hosted Jackson and Soketi components and the topic service. |
 Ireland
|
Customer data hosted on AWS production infrastructure |
| Google Analytics ↗ | Analytics | Google Analytics 4 on the marketing website and in the admin app used by customers' teams (measurement id G-DECHFVBJK4). | – | Website and admin app usage and measurement data |
| Intercom ↗ | Customer Support | Customer support and messaging: support conversations, the messenger in the website and admin app, and the Fin AI agent that answers support questions. | – | Support conversations and messaging data |
| PostHog ↗ | Analytics | PostHog EU cloud: product analytics and session replay on the website and in the admin app; error tracking for the servers, the admin app and the widget; structured application logs and traces of the servers (kept 14 days); traces of the in-app AI assistant. | – | Product analytics, session replay, error tracking, application logs, and traces |
| Stripe ↗ | Payment Processing | Payment processing and subscription billing for Sleekplan customers. Card data is entered in Stripe-hosted forms and never stored by Sleekplan. | – | Payment card data and subscription billing data |
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