Auctane Subprocessors
Auctane is a global shipping and e-commerce logistics technology company operating brands including ShipStation, Stamps.com, Metapack, Packlink, ShipEngine, and ShipWorks.
- Subprocessors
- 30
- Locations
- 5
- Categories
- 21
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services (AWS) ↗ | Cloud Infrastructure | Cloud service provider |
Within EEA
 United States
|
Name, Address, Email, Phone, Other information as provided |
| Metapack | Shipping | Shipping services (Ship Engine, Stamps, Endicia, GlobalPost, Metapack, Return Rabbit) | Not specified | Not specified |
| Google Cloud (GCP) ↗ | Cloud Infrastructure | Cloud service provider | Within EEA | Name, Address, Email, Phone, Other information as provided |
| Google Workspace ↗ | Productivity | Cloud-based productivity suite |
Within EEA
United States
|
Work email, Work phone, Job title, Company |
| Slack Technologies Inc ↗ | Communications | Communication services |
Within EEA
United States
|
Name, Address, Email, Phone, Other information as provided |
| Zendesk Inc ↗ | Customer Support | Customer support services |
Within EEA
United States
|
Name, Address, Email, Phone, Other information as provided |
| Atlassian ↗ | Productivity | Work management |
Within EEA
United States
|
Name, Address, Email, Phone, Other information as provided |
| Brightback ↗ | Customer Retention | Customer retention | Within USA | Name, Address, Email, Phone, Other information as provided |
| Delighted ↗ | Customer Feedback | Customer feedback | Within USA | Name, Address, Email, Phone, Other information as provided |
| Gainsight ↗ | Customer Success | Merchant success management | Within USA | Customer Name, Transactions |
| Gong.io ↗ | Sales | Call recording and analytics | Within USA | Name, Address, Email, Phone, Other information as provided |
| Lang ↗ | AI | Customer service bot | Within EEA | Name, Address, Email, Phone, Other information as provided |
| LogRocket ↗ | Analytics | Application logging | Within USA | Name, Address, Email, Phone, Other information as provided |
| Looker ↗ | Analytics | Data analysis and reporting |
Within EEA
United States
|
Name, Address, Email, Phone |
| Magentrix ↗ | CRM | Partner portal | Within USA | Customer transactions |
| MixMax ↗ | Sales email automation | Within USA | Name, Address, Email, Phone, Other information as provided | |
| BigQuery ↗ | Data Warehouse | Data warehouse |
Within EEA
United States
|
Name, Address, Email, Phone |
| Recurly, Inc. ↗ | Billing | Subscription management platform |
Within EEA
United States
|
Name, Address, Email, Phone, CCARD |
| Segment.io, Inc. ↗ | Analytics | Customer data platform | Within USA | Name, Address, Email, Phone, Other information as provided |
| Sendgrid, Inc. ↗ | Email support services |
Within EEA
United States
|
Name, Address, Email, Phone, Other information as provided | |
| Microsoft (Dynamics 365) ↗ | CRM | Cloud-based CRM system; Billing and ERP system | Within EEA | Work email, Work phone, Job title, Company |
| Salesforce ↗ | CRM | Cloud-based CRM system; Billing and ERP system |
Within EEA
United States
|
Customer staff contact data, potential customers: Name, Work email, Work phone, Job title, Company |
| Akamai ↗ | Cloud Infrastructure | Cloud-based DDoS protection | Local point depending on origin of traffic | All data passes through Akamai to provide DDoS protection services |
| Imperva ↗ | Security | Cloud-based DDoS protection | Local point depending on origin of traffic | All data passes through Imperva to provide DDoS protection services |
| Elasticsearch (Elasticsearch, Logstash, Kibana) ↗ | Search | Cloud-based logging and monitoring |
Within EEA
United States
|
Name, Address, Email, Phone, Other information as provided |
| SumoLogic ↗ | Monitoring | Cloud-based logging and monitoring | Within USA | Name, Address, Email, Phone, Other information as provided |
| New Relic ↗ | Monitoring | Cloud-based logging and monitoring |
Within EEA
United States
|
Postcodes only |
| GB Group plc (Matchcode360) ↗ | Data Enrichment | Cloud-based completes and validates address data | Within EEA | Address data only |
| Google Apigee ↗ | API | Cloud-based API gateway | Within EEA | Name, Address, Email, Phone |
| Braintree ↗ | Payment Processing | Payment gateway | Within EEA | Name, Email, Address, CCARD info |
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