Runn Subprocessors
Runn is resource management and capacity planning software for teams planning people across technical projects.
- Subprocessors
- 23
- Locations
- 11
- Categories
- 16
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Salesforce Inc (Heroku) | Cloud Infrastructure | Primary hosting service for the Runn application and database | EU (Ireland) by default US optional | Runn application and database customer data |
| Cloudflare Inc | Cloud Infrastructure | Content Delivery Network (CDN) and Web Application Firewall (WAF) processing and securing all requests to the Runn application | Processed closest to the user's location (globally distributed) | Requests; no customer data stored |
| Mailgun Technologies Inc | Emails from the Runn application |
 United States
|
Application email data | |
| Cloudinary Inc | Media | Hosts images uploaded to Runn, such as client logos and people and user avatars |
United States
|
Uploaded images (client logos, avatars) |
| Rollbar Inc | Error Tracking | Error reporting and monitoring |
United States
|
Minimal PII (user identifiers, IPs, email addresses for audit logging) |
| Coralogix Ltd | Monitoring | Centralised logging and error reporting | EU (Ireland) | Minimal PII (user identifiers, IPs, email addresses for audit logging) |
| Amazon Web Services EMEA SARL (AWS S3) | Cloud Infrastructure | Long-term log archive for audit logging purposes |
 European Union
|
Minimal PII (user identifiers, IPs, email addresses for audit logging) |
| Noti-Fire Apps Ltd (Novu) | Communications | Sends in-app and email notifications | EU (Germany) | User PII and some customer basic data (project names, people names, email) |
| Merge API Inc | Data Platform | Integration platform for connecting to third party services; Runn uses Merge.dev to offer HRIS and other system integrations | EU by default US opt-in | Customer data via enabled integrations |
| Twilio Inc (Segment) | Analytics | Collects usage statistics associated with app users and website visitors | EU (Ireland) | Usage statistics |
| Userflow Inc | Product | Provides checklists, new feature guides and other onboarding features |
United States
|
Pseudo-anonymous identifiers without other PII |
| Mixpanel Inc | Analytics | Engagement analytics in the app to understand feature usage | EU (Ireland) | Pseudo-anonymous identifiers without other PII |
| Gong.io Inc | Sales | Recording sales calls and demos |
United States
|
Sales call and demo recordings (consent granted before recording) |
| Clay Labs Inc | Sales | Enriching sales leads with additional information about potential customers |
United States
|
Potential customer information |
| ZoomInfo Technologies LLC | Sales | Business contact data used to identify and engage with prospective customers |
United States
|
Non-sensitive business contact information only |
| Intercom Inc | Customer Support | Customer and onboarding support, including live chat and email |
United States
|
Customer support conversations and contacts |
| Hubspot Inc | CRM | Usage analytics, email and phone conversations with prospects and customers |
United States
|
Users likely to have customer conversations with |
| Slack Technologies LLC | Communications | Internal communications, occasionally referencing customer and user names; integrates with customer support tooling |
United States
|
Names and email addresses in context of customer support requests |
| Calendly LLC | Scheduling | Meeting bookings with sales prospects and customers |
United States
|
Meeting booking data |
| Zoom Communications Inc | Video | Conduct audio and video meetings, online events and webinars |
United States
|
Meeting and webinar data |
| Google LLC (Google Workspace) | Productivity | Emailing customers, internal communications and video calls; customer data migration assistance (opt-in) |
United States
|
Customer emails and migration data |
| Runn Fast Limited | HR | Part of the Runn group of companies; sub-processor for sales and operational support if contracting with another Runn entity | Various (New Zealand) | Sales and operational support data |
| Runn Fast (Technologies) Limited | HR | Part of the Runn group of companies; sub-processor for sales and operational support if contracting with another Runn entity | Various (Canada) | Sales and operational support data |
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