RM plc Subprocessors
RM plc is a UK-based education technology company providing digital assessment, e-marking, proctoring, and school IT services through its RM Assessment division.
- Subprocessors
- 13
- Locations
- 18
- Categories
- 10
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Beyond Trust Corporation | Customer Support | Provision of support platform used to provide technical support to End Users |
 European Union
 United States
UAE
 Canada
 Australia
 Singapore
 United Kingdom
|
Names, job role, organisation, date of birth, assessment data, reasonable accommodation and accessibility data which may include special category Personal Data, chat data and data provided through screensharing. |
| Coeo Ltd | Database | Investigation of issues in RM databases and servers, including access to databases where Personal Data is stored |
United Kingdom
|
All types of Personal Data relating to E-Testing Services. |
| Cloud SG UK Ltd (formerly Citrix Systems UK Ltd) | Documents | Sharing of documents and data with the Customer (Citrix ShareFile) | Global (hosted in EU may be processed from other locations) | Names, contact details, job role, organisation, numerical identifiers and assessment data. |
| Evalian Ltd | Compliance | Provision of Data Protection Officer Services |
United Kingdom
|
All types of Personal Data relating to the relevant RM Assessment service. |
| Halo Service Solutions Limited | Customer Support | Provision of IT service management software and functionality | EU unless specified otherwise | Names, numerical identifiers relating to End Users, candidate names, email addresses, job titles, department roles, telephone numbers and any data supplied by the Customer when raising/updating a ticket. |
| Mailjet SAS | Simple Mail Transfer Protocol (SMTP) relay service used to email End Users |
European Union
|
All types of Personal Data relating to the relevant service except for candidate answers, examiners marks and comments relating to candidate answers. | |
| Maytech Communications Ltd | Storage | Secure cloud storage and transfer of sensitive electronic files |
EEA
United Kingdom
|
Personal Data in the files shared, which may include candidate answers, examiners marks and comments relating to candidate answers. |
| Microsoft | Cloud Infrastructure | Provision of Microsoft Office 365 including Outlook, Teams, and Microsoft Azure hosting and related services | EU (unless otherwise agreed) | Names, numerical identifiers relating to End Users and communication and business contact data relating to Customer staff; all types of Personal Data relating to the relevant service. |
| Zoom Communications Inc | Communications | Provision of support platform used to provide technical support to inbound telephony contacts (telephone support customers only) | Global | Names, numerical identifiers relating to End Users, email, and telephone numbers. Call & media storage (including voice/video capture and screen capture recordings). Messaging data, analytics & logs and disposition records. |
| Restore Digital Ltd | Storage | Scanning services | UK ( US where US based scanning services are provided) | All types of Personal Data relating to E-Marking Services. |
| Talview Inc | AI | Provision of proctoring system and proctors |
 India
European Union
United States
other locations
|
All types of Personal Data relating to Proctoring Services. |
| Procwise Exam B.V | Education | Remote invigilation system provider |
 Netherlands
|
All types of Personal Data relating to Proctoring Services. |
| Amazon Web Services (AWS) | Cloud Infrastructure | Provision of hosting services | European Union (Personal Data may also be accessed from other locations as stated in the DPA) | All types of Personal Data relating to RM Compare. |
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