Ribbon AI Inc. Subprocessors
Ribbon operates an AI-powered interviewing platform that uses voice AI agents to autonomously conduct, record, and analyze video and voice interviews for recruitment teams.
- Subprocessors
- 23
- Locations
- 4
- Categories
- 14
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| OpenAI, L.L.C. | AI | Provides AI language models used to power conversation analysis, summarization, and content generation within the platform. |
 United States
|
Interview audio, transcripts, conversation content, summarization inputs and outputs |
| Amazon Web Services, Inc. | Cloud Infrastructure | Cloud infrastructure provider used for secure data hosting, storage, and compute services supporting the platform's operations. |
United States
 Canada
 United Kingdom
|
Customer personal data hosted on the platform |
| Supabase, Inc. | Database | Backend service for managing databases, authentication, and real-time data syncing across application components. |
United States
|
Application database records, authentication data, real-time synced data |
| Slack Technologies, LLC | Communications | Internal communication platform used by the team for customer support, incident notifications, and operational coordination. |
United States
|
Support messages, incident notifications, operational coordination data |
| Vercel Inc. | Cloud Infrastructure | Hosting and deployment platform used for serving the front-end web application and related static assets. |
United States
|
Front-end application code and static assets |
| Linear Orbit, Inc. | Productivity | Project and issue tracking tool used for managing internal development tasks and product improvements. |
United States
|
Internal development tasks, product improvement tracking data |
| GitHub, Inc. | Developer Tools | Source code management and version control platform used for code hosting, collaboration, and CI/CD pipelines. |
United States
|
Source code, build and CI/CD metadata |
| Google LLC | Productivity | Productivity suite (Google Workspace) used for internal business operations such as email, document storage, and collaboration. |
United States
|
Internal business email, documents, collaboration content |
| Cloudflare, Inc. | Cloud Infrastructure | Provides CDN, DNS, and security services including DDoS protection, caching, and SSL encryption for the platform. |
United States
|
Platform traffic, DNS requests, cached content |
| Notion Labs, Inc. | Productivity | Internal documentation and knowledge management tool used to organize company processes and operational resources. |
United States
|
Internal company documentation and operational resources |
| Kombo Technologies GmbH | HR | Unified HRIS API enabling integration with HR systems used to sync candidate and employee data securely. |
Canada
United States
|
Candidate and employee data synced from HR systems |
| LiveKit, Inc. | Video | Real-time audio and video infrastructure used to power voice interview sessions between candidates and the AI interviewer. |
United States
|
Real-time interview audio and video streams |
| Deepgram, Inc. | AI | Speech-to-text transcription of interview audio; processes audio and resulting transcripts. |
United States
|
Interview audio files and generated transcripts |
| Cartesia AI, Inc. | AI | Text-to-speech generation for AI interviews; processes dialogue text and generates voice audio. |
United States
|
Dialogue text and generated voice audio |
| Twilio Inc. | Communications | SMS and telephony services; processes recipient phone numbers, message or call content, and delivery metadata. |
United States
|
Phone numbers, SMS and call content, delivery metadata |
| Twilio SendGrid | Email delivery for platform communications; processes recipient email addresses, message content, and delivery metadata. |
United States
|
Email addresses, message content, delivery metadata | |
| Loops (Astrodon Corporation) | Transactional and customer email communications; processes contact details, message content, and email engagement data. |
United States
|
Contact details, email message content, engagement data | |
| Sentry (Functional Software, Inc.) | Error Tracking | Application error and performance monitoring; processes diagnostic events, technical metadata, and associated user or account context. |
United States
|
Diagnostic events, technical metadata, user or account context |
| Mixpanel, Inc. | Analytics | Product analytics; processes user or account identifiers, usage events, and associated device and interaction metadata. |
United States
|
User and account identifiers, usage events, device and interaction metadata |
| Intercom | Customer Support | Customer support and messaging; processes contact and account details, support conversations, and related usage information. |
United States
 Ireland
|
Contact and account details, support conversations, usage information |
| Stripe | Payment Processing | Billing and payment processing; processes customer contact details, billing information, and payment and transaction data. |
United States
Ireland
|
Customer contact details, billing information, payment and transaction data |
| Exa Labs, Inc. | Search | Search and candidate sourcing; processes search queries and associated public profile and web content used in sourcing workflows. |
United States
|
Search queries, public profile data, web content |
| Anthropic, PBC | AI | AI language models for sourcing assistance and content generation; processes prompts, conversation content, and relevant profile or role information supplied to the service. |
United States
|
Prompts, conversation content, profile and role information |
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