Rayyan Subprocessors
Rayyan is the world’s #1 systematic review platform, trusted by over 1 million researchers across 190+ countries and 30,000+ organizations. It enables teams to conduct transparent, auditable, and reproducible reviews at scale and speed.
- Subprocessors
- 13
- Locations
- 1
- Categories
- 10
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Main cloud provider hosting production code and all customer data. |
 United States
|
All customer data and production code |
| Microsoft Azure ↗ | Cloud Infrastructure | Used for hosting OpenAI deployments on Azure AI Foundry. |
United States
|
Customer data processed via OpenAI deployments |
| New Relic ↗ | Monitoring | Application observability for service improvement and troubleshooting. | – | – |
| Mixpanel | Analytics | Front-end applications interaction observability to understand user behaviour. | – | – |
| Google Analytics ↗ | Analytics | Understand customer demographics. | – | – |
| LangSmith | AI | Used to trace customer interactions with LLMs to optimize prompts and models. | – | Customer interactions with LLMs |
| OpenAI ↗ | AI | Used to generate text embeddings for customer uploaded data. | – | Customer uploaded data |
| Redis ↗ | Database | Cache as a service. | – | – |
| Sentry ↗ | Error Tracking | Monitor front-end application errors. | – | – |
| Zendesk ↗ | Customer Support | Primary support platform to interact with end-user on their issues. | – | End-user support issues |
| Zoho | Software | Umbrella vendor for all Zoho apps (CRM and Billing). | – | – |
| Pusher ↗ | Communications | Websocket as a service for application push messages. | – | – |
| Apollo | Sales | Send outreach email campaigns. | – | – |
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