Hugo B.V. (Quriobot) Subprocessors
Quriobot is a SaaS chatbot platform offered by Hugo B.V. that helps clients collect, centralize, and analyze data, optimize it by segmentation, connect to third-party solutions, and facilitate external communication with customers.
- Subprocessors
- 5
- Locations
- 3
- Categories
- 4
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ ✓ | Cloud Infrastructure | Hosting of the Services: databases, files, search, email delivery and message queues | Ireland (data stored in the EU region eu-west-1) | Contact data, identification data, personal features, physical features, living habits, education and schooling data, occupational data; technical data such as device IP address, device type, operating system, browser type, geographic location, preferred language, referring URL and domain, date and time of service use |
| Google Ireland Limited ↗ | Cloud Infrastructure | reCAPTCHA protecting conversation submissions from abuse; Maps Platform suggesting places as a visitor types an address answer; Cloud Translation of live chat messages and transcripts when a live chat agent translates them |
 Ireland
|
IP address and browser signals for reCAPTCHA; typed text and IP address for Maps Platform; live chat messages and transcripts for Cloud Translation |
| Anthropic, PBC ↗ | AI | AI copilot in the back office, including bot content, conversations and contacts the copilot is asked to work with |
 United States
|
Bot content, conversations and contacts |
| Functional Software, Inc. (Sentry) ↗ | Error Tracking | Error monitoring of the Services; an error report may contain personal data |
United States
|
Error reports that may contain personal data |
| 650 Industries, Inc. (Expo) ↗ | Developer Tools | Push notifications to the mobile app, including a preview of a live chat message |
United States
|
Preview of a live chat message |
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