Herohealth Subprocessors

Healthcare practice software (description from general knowledge; the page's wording covers its list).

Subprocessors
16
Locations
4
Categories
7
Last scanned

16 subprocessors

Name Category Purpose Location
Amazon Web Services, Inc. Cloud Infrastructure Cloud hosting United Kingdom
FireText Communications Ltd Email Clinician to patient SMS United Kingdom
Microsoft 365 Email Clinician to patient email United Kingdom
Whereby Ltd. Communications Video consultations EEA
Heroku (Salesforce, Inc.) Cloud Infrastructure Cloud platform as a service (PaaS) that supports several programming languages EEA
New Relic, Inc. Monitoring Software analytics company providing insights into application performance EEA
Kinde Identity & Authentication Secure sign-in service United Kingdom
Vercel Cloud Infrastructure Cloud hosting United Kingdom
Rollbar Monitoring Error logging European Union
CloudGateway Cloud Infrastructure HSCN connectivity United Kingdom
Posthog Monitoring App monitoring European Union
EMIS Health Healthcare Software Clinical system (EHR) integration — availability sync, booking, write-to-record United Kingdom
TPP (SystmOne) Healthcare Software Clinical system (EHR) integration — availability sync, booking United Kingdom
NHS (PDS — Personal Demographics Service) Government Health Services Patient demographic lookups and verification UK (NHS Digital infrastructure)
NHS Notify Email Patient notification delivery via NHS Notify channel (where enabled) United Kingdom
GP Connect Identity & Authentication NHS API used solely to register patients as temporary patients in the EHR (temporary registration endpoint). No data is retrieved or stored in Hero via GP Connect; only PDS-verified patient identity d United Kingdom

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