Plandek Ltd. Subprocessors
Plandek provides engineering analytics that ingest data from a customer's software delivery toolchain, such as version control, ticketing, and CI/CD systems, and surface insights to authorised users within the customer's organisation.
- Subprocessors
- 7
- Locations
- 4
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Google Cloud Platform | Cloud Infrastructure | Hosting and core infrastructure for the Application | EU (multi-region) | Customer Data and personal data ingested from customer connected systems |
| Elastic | Search | Manages Elasticsearch and Kibana instances within Plandek's GCP project on Plandek's behalf |
 European Union
|
Customer Data within Plandek's GCP project |
| Auth0 | Authentication | Authentication and identity management |
European Union
|
Authentication credentials and identifiers |
| Sentry | Error Tracking | Application error and performance monitoring | EU (Frankfurt) | Application error and performance data |
| Intercom | Customer Support | In-product messaging and customer support |
European Union
 United States
|
Support requests, contact details, and communications |
| Heap | Analytics | Product analytics and usage telemetry |
European Union
|
Product telemetry, pages viewed, features used, and performance characteristics |
| Survicate | Customer Feedback | NPS and customer feedback surveys |
European Union
|
NPS and customer feedback survey data |
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