Pigment Subprocessors
Pigment is a cloud enterprise performance management platform for finance, sales, supply chain and HR planning.
- Subprocessors
- 22
- Locations
- 8
- Categories
- 15
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Anthropic Ireland, Limited ↗ | AI | Provision of artificial intelligence technology for the Pigment Solution and implementation or configuration services |
EEA
 United States
|
Customer data and prompts sent to AI features |
| Atlassian Pty Ltd ↗ | Productivity | Support services and ticketing system |
EEA
 Australia
|
Customer support requests and ticket content |
| Datadog, Inc. ↗ | Monitoring | Infrastructure monitoring and log management as a service | European Economic Area | Infrastructure and application logs |
| Document360 Limited | Documentation | Secure documentation platform for sharing guides, implementation resources and documents with customers |
 United Kingdom
European Economic Area
United States
|
Customer-facing documents and related account content |
| Fireworks.ai, Inc. ↗ | AI | Provision of artificial intelligence technology |
United States
EEA
 Japan
United Kingdom
|
Prompts and content sent to AI features |
| Freshworks Inc. ↗ | Customer Support | Customer support ticketing system |
European Economic Area
United States
|
Customer support requests and contact details |
| FullStory, Inc. ↗ | Analytics | Product qualitative and quantitative insights with user session replay |
United States
|
Product usage events and session replay data |
| Kovan Studio, Inc. (AnnounceKit) | Communications | Changelog and product update emails |
United States
|
Email addresses and product update subscription data |
| Leeman & Kuiper B.V. (URIports) | Monitoring | Tool used to collect, analyse and monitor technical reports generated through email and web communication | European Economic Area | Technical report and communication data |
| Linear Orbit Inc ↗ | Productivity | Support services and ticketing system |
EEA
United States
|
Support request content |
| Magentrix Corporation | Partner Management | Partner portal |
 Canada
|
Partner portal account data |
| Mailgun Technologies, Inc. ↗ | Sends conversation notification emails to users | European Economic Area | Email addresses and notification content | |
| MapTiler AG | Maps | Provides geo-mapping features |
 Switzerland
|
Location and map query data |
| Okta, Inc. ↗ | Authentication | Secure cloud single sign-on | European Economic Area | User identity and login data |
| OpenAI Ireland Ltd ↗ | AI | Provision of artificial intelligence technology |
United States
|
Prompts and content sent to AI features |
| Philo Labs | Customer Support | Support services and ticketing system (screen recording) |
EEA
United States
|
Support session screen recordings |
| Salesforce.com France SAS ↗ | CRM | Customer relationship management and analytics |
European Economic Area
United States
|
Customer contact and account data |
| Skilljar, Inc. ↗ | Education | Tool used to provide Pigment Academy |
United States
|
Learner account data and course progress |
| Vitally, Inc. ↗ | Customer Success | Customer success platform helping to understand usage of the service and centralising customer interactions |
United States
|
Customer account and usage data |
| Geordie AI LLC ↗ | AI | Agentic AI monitoring solution (Supplemental Services) |
United Kingdom
European Economic Area
|
Agent activity and monitoring data |
| Docebo Inc. ↗ | Education | Tool used to provide Pigment Academy | European Economic Area | Learner account data and course progress |
| Google Cloud France SARL (Google Cloud Platform) ↗ | Cloud Infrastructure | Hosting production data and data analytics, and accessing integrated large language models |
European Economic Area
United States
|
All production customer data |
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