Parahelp Subprocessors
Parahelp is an AI customer support team that builds and improves itself to resolve complex support tickets end-to-end. The company is SOC 2 Type II certified and built with GDPR in mind.
- Subprocessors
- 23
- Locations
- 2
- Categories
- 10
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud provider |
|
| PlanetScale ↗ | Database | Transactional SQL database (via Prisma) to store and query core app data |
|
| HashiCorp ↗ | Security | Secrets manager |
|
| OpenAI ↗ | AI | AI model inference |
|
| Anthropic ↗ | AI | AI model inference |
|
| Google Cloud (Gemini) ↗ | Cloud Infrastructure | AI model inference |
|
| Cloudflare ↗ | Cloud Infrastructure | Fallback container hosting provider |
|
| Baseten ↗ | AI | AI model inference |
|
| Together ↗ | AI | AI model inference |
|
| OpenRouter ↗ | AI | Unified API access to third-party AI models |
|
| WorkOS ↗ | Authentication | Authentication and identity management |
|
| Github ↗ | Developer Tools | Source code hosting and CI/CD |
|
| Cohere ↗ | AI | Embedding + reranking backend for knowledge/ticket search relevance |
|
| Vercel ↗ | Cloud Infrastructure | Deploy and host web frontends |
|
| Sentry ↗ | Error Tracking | Error monitoring and logging |
|
| Braintrust ↗ | AI | Model evaluation and experimentation |
|
| Slack ↗ | Communications | Customer support communications |
|
| Retool ↗ | Developer Tools | Internal administrative tooling |
|
| Stripe ↗ | Payment Processing | Billing and payment processing |
|
| TurboPuffer ↗ | Database | Vector search infrastructure |
|
| Modal ↗ | Cloud Infrastructure | AI infrastructure |
|
| Pierre Computer Company ↗ | Developer Tools | Code hosting and version control |
|
| Vanta ↗ | Compliance | Continuous security and compliance monitoring | – |
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