OpinionX Limited Subprocessors

OpinionX is a survey and customer research platform that helps teams collect, rank, and segment customer preferences and priorities.

SaaS opinionx.co
View source page Companies using OpinionX 1
Subprocessors
12
Locations
4
Categories
10
Last scanned

12 subprocessors

Name Category Purpose Location Data processed
Microsoft Azure Cloud Infrastructure Hosts the OpinionX application, background processing, file storage, message queues, secrets management and application monitoring. Ireland All survey, response, participant and account data. Usage telemetry.
Microsoft Azure AI Translator AI Machine translation of survey text when a user selects AI Auto Translate. Ireland Survey questions and answer options written by users (not participant responses).
MongoDB Database Managed database for storing and retrieving all application data. Ireland All survey, response, participant and account data.
Customer.io Marketing Transactional and product emails to users. Survey invitation emails to participant lists that users upload. Belgium User name, email and account activity. Participant email addresses.
Intercom Customer Support In-app support chat, support inbox and help centre. United States User name, email, user ID and support conversations.
Slack Communications Internal operational alerts to the OpinionX team. United States User emails, workspace names, survey titles.
Stripe Payment Processing Invoices, subscriptions and one-off payments. Ireland United States User email, workspace ID, billing and payment details.
Google Sign in with Google Authentication Optional sign-in with a Google account. United States Name, email and Google account ID of users who choose it.
Sentry Error Tracking Error monitoring, performance tracing and session replay to find and fix bugs. United States Error details, device and browser data, user ID. Replays of a sample of user sessions, with input fields masked. Replays of results pages can show participant responses.
Microsoft Clarity Analytics Session recordings and heatmaps to improve product usability. United States Pseudonymous session recordings of users and participants, device data.
Google Analytics Analytics Aggregate product usage analytics. United States Page views, device data, cookie identifiers.
Cloudflare Cloud Infrastructure Delivers a browser compatibility script. Global edge network IP address and browser data on page load.

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